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Kiwi.com, at the CAPA Airline Leader Summit Americas, launched (03-Apr-2025) the Kiwi.com Guarantee. The product provides the option of immediate booking credits for customers in the event of a disruption or cancellation, without needing to wait for refunds to be returned. Kiwi.com Guarantee also manages the check-in process to ensure customers "arrive at the airport ready to fly". The product was developed to address the key anxieties of air travellers, including the risk of disruptions and cancellations and ensuring that they have all necessary documents and information. Kiwi.com co-founder and CEO Oliver Dlouhý said the product was developed to complement the existing customer experience offered by airlines. Mr Dlouhý said Kiwi.com Guarantee has been trialled in "a number of key European markets", resulting in a customer satisfaction rating of four out of five and a net promoter score of 70. [more - original PR]

Cebu Pacific director network planning Angela Lugtu, speaking at Routes Asia 2025, stated (27-Mar-2025) the Philippines' economy is projected to grow at 6% p/a until 2029 and the country is strategically located to attract tourists from Asia. Ms Lugtu said two billion people live within a four hour flight radius and Manila is a "short flight" from 25 of the 40 most populous metropolitan areas in Asia. She added that the Philippines' "young and growing" population is forecast to boost consumption and economic activity. Ms Lugtu said economic forecasts, the growing population, improving infrastructure, the size of the Filipino diaspora and growth in tourism "makes the outlook really bright" for Cebu Pacific and the Philippines.

Cebu Pacific director network planning Angela Lugtu, speaking at Routes Asia 2025, stated (27-Mar-2025) the airline aims to take delivery of one or two aircraft p/a for the next two to three years, but plans are subject to change. Ms Lugtu added that more aircraft are expected to become available as engine issues improve. Cebu Pacific ended 2024 with 99 aircraft and plans to grow its fleet to 100 in 2025, 103 in 2026 and 105 in 2027.

Perth Airport chief commercial and aviation officer Kate Holsgrove, speaking at Routes Asia 2025, commented (26-Mar-2025) "it is challenging to build in a sustainable way" and highlighted that the airport is "integrating sustainability from the beginning" of its projects. Ms Holsgrove reported "very high demand" for more sustainable developments, such as rooftop solar, from the airport's property and retail partners. She said the airport's partners are "pushing for more sustainable buildings", which are more cost effective to operate in the long term. Ms Holsgrove said Perth Airport plans to start a solar farm project "very soon", with another rooftop solar project to follow.

Delhi Noida International Airport chief operating officer (COO) Kiran Jain, speaking at Routes Asia 2025, stated (26-Mar-2025) India's bilateral air service agreements "need to be modified in order to include new airports". Ms Jain said "creative thinking" will be needed to flexibly accommodate new airports and encourage foreign and Indian airlines. She also called for Indian authorities to better manage regulatory orders and improve the ease of doing business to support foreign investment.

Akasa Air SVP international operations Neelu Khatri, speaking at Routes Asia 2025, stated (26-Mar-2025) the airline is considering destinations such as Almaty, Singapore and Tashkent as part of its international growth plans. Akasa's international network currently includes Abu Dhabi, Doha, Jeddah, Kuwait and Riyadh, according to OAG.