Our TV channel features the world’s largest collection of unique videos on the aviation and travel industry. We share the stories that matter to your business, with detailed analysis and commentary from key industry leaders. Watch interviews with senior executives, insights from CAPA's Executive Chairman Peter Harbison, and highlights from CAPA Events, all from the comfort of your home or office.

    As 2018 is drawing to a close, we would like to thank you for all your amazing support of CAPA throughout the year. Over the past 12 months, we have been very busy elves, achieving many important milestones for your stockings that we’d like to share. None of this would be possible without our valued customers and partners. So, on behalf of everyone at CAPA, have a wonderful holiday season and a prosperous and happy 2019.

    CAPA will be producing news content as usual with the exception of 25-Dec-2018, 26-Dec-2018 and 01-Jan-2019. The office will be closed from 24-Dec-2018 to 04-Jan-2019 inclusive, reopening Monday 07-Jan-2019. For any enquiries during this time please contact membership@centreforaviation.com

    IATA’s New Distribution Capability (NDC) Programme continues to be a sought after topic at CAPA’s event. At the CAPA-ACTE Global Summit & Corporate Lodging Forum 2018 in Sydney, we were delighted to host IATA’s Director NDC Program Yanik Hoyles, who provided an update on the status of NDC implementation and the impact this is having on the entire value chain.

    With a vision to inspire and encourage Indigenous Australians in to the travel industry, by providing career pathways and training, Inspire Travel Management proves there is more than just dollars on the minds of some organisations. Hear from Inspire Travel Management Managing Director Dwayne Good who discusses the origins of this impressive organisation and its aspirations for the future.

    Serko has always been a forward thinking, innovative company with its finger on the pulse. It is for this reason we caught up with Chief Executive Officer, Darrin Grafton to talk technology trends for 2019. From personalisation, to NDC and artificial intelligence, hear from this industry heavyweight about what lies ahead for travel in the year to come.

    The CAPA-ACTE Global Summit & Corporate Lodging Forum was held in Sydney on 3-4 December 2018 with the theme of “Embracing Change”. The Summit begun with big picture keynotes on the demographic, geopolitical and economic climate shaping our world, followed by more detailed discussions on the latest travel industry trends and practices. Hear first hand experiences from those that attended our 2018 CAPA-ACTE Global Summit & Corporate Lodging Forum.

    CellPoint Mobile, CEO, Kristian Gjerding

    The digital economy has transformed consumer expectations around the way they research, purchase and experience the airline product. As a result airlines need to work hard to differentiate their product offering and deliver a personalised and seamless experience for customers throughout the entire travel process. With airlines starting to see themselves as digital companies rather than just transportation companies enabling passengers to get from A to B, there is now a greater inclination for experimentation, with many airlines (and manufacturers) leaning on creative tech start ups to find solutions for their technology, operations and customer service problems. This is creating interfaces between large aviation organisations and the growing global travel tech scene. Agility and out-of-the-box thinking seems to be the USP for many startups aiming to develop and market business model innovations for the aviation industry.
    • Is outside competition required to fire up internal creativity?
    • Are big organisations simply unable to cope with the speed of change in technology and customer behaviour?
    • Separating the wheat from the chaff, how to identify the winning ideas
    • Putting the framework in place first – deciding on an airline’s digital strategy
    • How are the global alliances utilising technology to facilitate multilateral connectivity and deliver benefits to customers of member airlines?

    Moderator: Made by Many, Founder, William Owen


    • Bluebox Aviation Systems, CEO, Kevin Clark
    • CellPoint Mobile, CEO, Kristian Gjerding
    • Miles & More, Director Strategy & Innovation, Benjamin Pfeifer
    • Skyscanner, Senior Director, Strategic Partnerships, Hugh Aitken
    Although Europe has experienced some notable waves of merger and acquisition activity in the last 14 years – such as the Air France/KLM and BA/Iberia mergers and various Lufthansa Group acquisitions – the region remains one of the most highly fragmented airline markets globally. There are more airline groups operating in Europe than in any other region in the world and their profitability is lower compared with, for example, the tightly controlled North American market. Any consolidation to date hasn’t led to any meaningful change in the structure of the European airline market, nor has the disappearance of several airlines led to greater market concentration. Clearly, consolidation has been slow and steady, but the region’s top groups wield the power and capital to significantly speed up the process. Is this on the horizon or will consolidation activity continue to amble along at its current pace?
    • Are there too many airlines in Europe for the size of the market?
    • Is consolidation the key to greater profitability?
    • What are the cultural, political and regulatory barriers that that inhibit more consolidation in Europe?
    • Will airline failures or M & A activity drive greater market consolidation?
    • Can Europe’s largest airline groups ever match the market concentration levels of their North American peers?
    • How have JVs and alliances overcome ownership and control inhibitions?
    • What is the outlook for consolidation in the LCC sector?

    ModeratorCAPA – Centre for Aviation, Executive Chairman, Peter Harbison


    • Alitalia, VP Alliances & International Affairs, Jiri Marek
    • easyJet, Regional Director, Javier Gandara
    • Eurowings, Chief Commercial Officer, Oliver Wagner
    • LOT Polish Airlines, CEO, Rafał Milczarski

    Air Malta, Chairman, Charles Mangion