CTC-CAPA Corporate Travel Gathering - Australia

Sydney, Australia
25-26 Nov 2019
Close of Day One
08:00 Registration, Networking & Coffee Break
09:00 Chairpersons' Welcome
CTC - Corporate Travel Community , Global Head of Corporate Travel Relations, Catherine Craig
CTC - Corporate Travel Community,
Executive Director, Dr. Benson Tang
09:05 Keynote by CAPA

CAPA - Centre for Aviation, Chairman Emeritus, Peter Harbison

09:15 Enhancing the Corporate Traveller's Experience
Airbnb for Work,
Airbnb for Work Lead ANZ, Bond Leung [Download Presentation
09:30 Technology and Innovation Education Forum
In this session we bring together key industry experts to educate our audience on:
  • New technologies to enhance the corporate traveller experience
  • Innovations shaping the industry
  • The future of corporate travel innovation and technology
Moderator: CAPA - Centre for Aviation, Chairman Emeritus, Peter Harbison
  • Airbnb for Work, Airbnb for Work Lead ANZ, Bond Leung
  • Expedia Group, Global Partner Marketing Director, Demi Kavaratzis
  • Transurban, Global Procurement Travel and Expenses, Stephanie Maisano 
10:20 Wellbeing: How can we look after our travellers without expanding the cost?
Life as a mobile worker can bring unforeseen stress and strain. When on a business trip or deployed in a foreign country, people may be exposed to unexpected situations, minor or severe. Distance from loved ones, new environments or a serious accident can all trigger stress and anxiety.

At a time when the International Labour Organisation (ILO) considers work-related stress as a "21st-century disease", emotional support is often considered to be the missing link in a comprehensive Travel Risk Mitigation program.
  • How can organisations ensure the mental wellbeing of its travellers?
  • What warning signs should organisations look for?
  • What case studies of best practise exist around the world?
Moderator: International SOS, Risk Director, Peter Curtis
  • American Express Global Business Travel, Vice President Traveller Care APAC, Daniel Carceles
  • AMP, Commercial Manager, Tanaz Pochkanawalla
  • CWT, APAC Senior Director, Marty Lonergan
  • Egencia, Director of Account Management, ANZ, Ellie Warren
  • International SOS, Group Vice President, Global Travel Industry, Wendy Stachowiak
11:00 Networking & Coffee Break
11:30 Concurrent Sessions
11:30 - 13:10
CTC Connect
Brought to you by CTC

One-on-one meetings form the core of the Corporate Travel Community’s new innovative “CTC Connects”, presenting corporate travel buyers and suppliers an unrivalled platform to meet and discuss business opportunities.
11:40 - 12:10
CTC Showcase 
Brought to you by FCM Travel Solutions

Sustainable Corporate Travel: How the travel industry can help reduce the impact
The word "sustainability" is everywhere nowadays - from the food we eat, the clothes we wear and the places we travel to. But what does it actually mean to be sustainable, especially in one of the world's busiest industries?

This roundtable discussion between a Travel Management Company, Supplier and Client network will address the topic of sustainable travel and how businesses can start to make positive changes to their travel programs.

Moderator: FCM Travel Solutions, Director Global Sales & Strategic University Partnerships, Jamison Warren [Download Presentation
  • City of Sydney, Sustainability Engagement Coordinator, Kate Read
  • Serko, Marketing Manager, Nick Whitehead
  • United Airlines, National Sales Manager, Tim Wallis
        12:15 - 12:45
CTC Showcase 
Brought to you by CTC 

CTC Route Capacity Analyser Training

Complimentary to all CTC members, the new proprietary Route Capacity Analyser will simplify air programme selection by allowing the user to interpret industry trends and access future and historic seat capacity on any non-stop route worldwide.

Join CAPA - Centre for Aviation, Managing Director, Derek Sadubin as he shares the benefits of this new tool and the invaluable insights it offers any air programme.
12:45 Networking & Lunch Break
13:40 Leader's Outlook 2020 - Exploring the biggest trends impacting corporate travel
Brought to you by Booking.com for Business

Our experts assert their views on the most important issues and trends facing corporate travel in Australia and around the world. 

We begin with an analysis of the industry from Ord Minnett, Senior Analyst, John O’Shea who will delve into the corporate market share of TMCs and Airlines in Australia.

Our esteemed panel will then debate the most pressing issues facing our industry in 2020, including: 

  • Technology driving a true end to end process   
  • Frictionless Travel
  • Sustainability
  • Diversity  
  • Innovation
  • Duty of Care
  • Cost Containment
  • Data Analytics & Management

Moderator: Ord Minnett, Senior Research Analyst, John O’Shea [Download Presentation

  • Booking.com for Business, Key Account Manager, Nicole Wheat
  • CTM, Chief Technology Officer, Timmo Rol
  • Serko, Head of Marketing, Murray Warner
  • TripAction, Head of Operations, Tim Gibson
14:30 Chairpersons' closing remarks
CTC - Corporate Travel Community,
Global Head of Corporate Travel Relations, Catherine Craig
CTC - Corporate Travel Community,
Executive Director, Dr. Benson Tang
14:35 Close of Conference