CTC-CAPA Corporate Travel Gathering - Australia

Is your hotel program delivering the right results?

Is your Sourcing strategy keeping pace with changes in the global accommodation market?

Are you actually getting the rates you negotiated?

Join us to find out how the power combination of data and technology can help drive sustainable value to your organisation year after year.

HRS Australia, Managing Director, Ana Pedersen

It’s time to take the process of paying for hotels to the next level. Discover how a single platform can eliminate payment complications and increase traveller compliance. Learn how you can benefit from higher adoption and hard cost savings through level-3 data, central payments and global acceptance.

Up until now, travel & meetings were viewed through different lenses in most companies. In the landscape of the future, what does an optimal program structure look like? What competitive advantage do organizations gain either in the supplier market or in their own by creating a holistic strategy? This session aims to impart the benefits regarding increased savings and improved productivity. If you are interested in learning about the value of implementing a strategic meetings management program, join our session.

HRS Australia, Key Account Manager, Chris Day 

Brought to you by BCD

The travel manager’s role continues to evolve. Today’s realities place less emphasis on procurement and instead a more holistic approach to travel management. Corporate travel is becoming more aligned with Human Resources, particularly with personnel well-being and productivity. Learn how travel managers can deploy their data in support of recruitment and controlling employee attrition rates

BCD Travel, HR Director – Australia, Maya Wannan

Airbnb for Work, Airbnb for Work Lead ANZ, Bond Leung

The CTC-CAPA Corporate Travel Gathering – Australia took place in November 2019 with the purpose of providing corporate travel buyers with strategic and operational skills to create a traveller centric programme. Managed Travel is rapidly evolving and successful travel programmes and providers will need to adapt to change, rather than seeking to simply manage/control it, or seek to avoid it.

The conference began with big picture keynotes on the key influencers impacting the industry including aviation, demographics and economics. Through a combination of keynotes, rapid fire presentations, interviews, panels, debates and masterclasses corporate travel buyers were guided to become successful leaders of their travel programme.

This is a must attend for those seeking to learn from, network and collaborate with today’s travel industry leaders! Our fantastic line up of speakers will ensure you leave each event armed with the latest knowledge, solutions and data to help you create value for your travel programmes.

In Europe the enormous publicity attracted by a sixteen year old Swedish girl has rattled the airline industry and is prompting government talk of aviation taxes to reduce flying.

• Will our region go through the same turmoil? 
• Will there be a similar, Europop revolution? 
• How will governments respond? 
• When will airlines make carbon offsets mandatory?

The answers to these questions will be critical to aviation and to how corporates function in the near and medium term future.

Session Provocateur: CAPA – Centre for Aviation, Chairman Emeritus, Peter Harbison

Moderator: CAPA – Centre for Aviation, Chairman Emeritus, Peter Harbison

• ACCOR, Director of Sales Performance – Business Partners, Pacific, Elizabeth Georgopoulos
• City of Sydney, Sustainability Engagement Coordinator, Kate Read
• FCM Travel Solutions, Director Global Sales & Strategic University Partnerships, Jamison Warren
• AI & Bot Strategist, Customer Experience Futurist & Entrepreneur, Catriona Wallace

Terminator or Westworld – where will AI take us? Probably both and somewhere in between according to Dr Catriona Wallace, AI expert and founder of listed Artificial Intelligence company Flamingo AI.

Catriona advises the world’s leading companies on AI strategy, the Future of Work, AI Ethics and Human Rights and how to prepare for the incredible transformation that AI will bring.

Based between the US and Australia, with a PhD in Organizational Behaviour – Technology Substituting for Human Leaders, Catriona is one of the world’s most cited commentators on Artificial Intelligence, Customer Experience and Entrepreneurship.

Catriona has been recognised as one of the most influential women in business and entrepreneurship and Advance Global has awarded Catriona with their top Technology Innovation Award for Australians working abroad.

In honour of her work in the technology field, Catriona was recently inducted into the Royal Institution, recognising her as a pre-eminent scientist (2019).

Catriona is also a philanthropist, human rights activist and mother of five.

Please welcome Dr Catriona Wallace.

Consider yourself an NDC Expert? The NDC topic has been one that has dominated discussions all around the world. Key parts of the corporate travel industry are now ready to look forward and delve further into the real impact of this important capability.

• What will NDC look like in five years?
• Is this complex commercial and technological distribution landscape sustainable?
• How are business models evolving in response?

Session Provocateur: ATPI, Commercial Head for Global Corporate Business, Julian Mills

Moderator: ATPI, Commercial Head for Global Corporate Business, Julian Mills

• CTM, Global Head of Partnerships, Scott Ward
• Qantas, Global Manager – Distribution Strategy & Channel Development, Anthony Collins
• Serko, Chief Strategy Officer, Bob Shaw
• University of Sydney, Travel and Expense Manager, Penny Meakes

In Europe the enormous publicity attracted by a sixteen year old Swedish girl has rattled the airline industry and is prompting government talk of aviation taxes to reduce flying.

• Will our region go through the same turmoil? 
• Will there be a similar, Europop revolution? 
• How will governments respond? 
• When will airlines make carbon offsets mandatory?

The answers to these questions will be critical to aviation and to how corporates function in the near and medium term future.

Session Provocateur: CAPA – Centre for Aviation, Chairman Emeritus, Peter Harbison

Brought to you by HRS

Now it’s time to connect all the pieces and bring the best hotel rates to your travellers at the first click through enhanced technology. You can now provide your business travelers with a consumer experience when booking hotels through any channel: mobile, online booking tool and offline.

Technology today allows you to have bookings monitored for continuous rate review. This session will provide you with new ideas to:

• Increase savings;
• Reduce costs; and
• Enhance the traveller experience

Moderator: HRS Australia, Managing Director, Ana Pedersen  

• HRS Australia, Key Account Manager, Chris Day
• IAG, Executive Manager, Supply Chain, Ian Tulloch
• Serko, Head of Australasia, Murray Warner

Providing a frictionless travel experience is important to allow employees to focus more time on doing business, rather than travel planning. Seamless travel also means greater efficiency for the business overall. In this session we explore 3 key technology trends that are helping to drive this reality:

• Voice – the next frontier
• Biometrics – faster and more secure travel
• Feeling the impact of 5G
• Traveller wellbeing

Amadeus, Managing Director Corporations, Ingrid Picard

In this session we bring together key industry experts to educate our audience on:

• New technologies to enhance the corporate traveller experience
• Innovations shaping the industry
• The future of corporate travel innovation and technology

Moderator: CAPA – Centre for Aviation, Chairman Emeritus, Peter Harbison

• Airbnb for Work, Airbnb for Work Lead ANZ, Bond Leung
• Expedia Group, Global Partner Marketing Director, Demi Kavaratzis
• Transurban, Global Procurement Travel and Expenses, Stephanie Maisano 

Life as a mobile worker can bring unforeseen stress and strain. When on a business trip or deployed in a foreign country, people may be exposed to unexpected situations, minor or severe. Distance from loved ones, new environments or a serious accident can all trigger stress and anxiety.

At a time when the International Labour Organisation (ILO) considers work-related stress as a “21st-century disease”, emotional support is often considered to be the missing link in a comprehensive Travel Risk Mitigation program.

• How can organisations ensure the mental wellbeing of its travellers?
• What warning signs should organisations look for?
• What case studies of best practise exist around the world?

Moderator: International SOS, Risk Director, Peter Curtis

• American Express Global Business Travel, Vice President Traveller Care APAC, Daniel Carceles
• AMP, Commercial Manager, Tanaz Pochkanawalla
• CWT, APAC Senior Director, Marty Lonergan
• Egencia, Director of Account Management, ANZ, Ellie Warren
• International SOS, Group Vice President, Global Travel Industry, Wendy Stachowiak