Millennials challenge corporate travel managers: CAPA research into social trends, supply options

Australasian travel managers are having to review their policies as social and technological trends reshape business travel attitudes and behaviours. CAPA research across Australia shows that the rise of millennials in the workplace and their preferences for non-traditional travel options are causing organisations to adapt their expectations and procedures.

It is clear from CAPA's survey and other research is that the corporate travel environment continues to evolve and that travellers will push the boundaries.

The changing demographics of the workplace are combining with the rise of mobile technology and the growth of the sharing economy to add complexity to travel management.