15-Jun-2012 10:01 AM

Philippines CAB eases recent airline restrictions

Philippines' Civil Aeronautics Board (CAB) eased airline restrictions it recently put in place following appeals by AirAsia Philippines, Cebu Pacific and Zest Airways who argued the policies were discriminatory as they only applied to local carriers (Business World Online, 14-Jun-2012). The restrictions prohibited carriers from overbooking flights and prevented airlines from not allowing refunds or rebookings to passengers on budget tickets. Under the relaxed rules which take effect from 14-Jun-2012, local carriers will be able to overbook services to up to 5% of flight capacity (reduced from previous industry practice of 10%) and passengers who wish to receive a refund or rebook their services must submit their request at least 24 hours before the estimated time of departure.