CAPA Latin America Aviation & LCCs Summit

Curacao, Curacao
16-17 Sep 2019

Monday 16 September 2019

Registration, Networking & Coffee
Welcome and Introduction by Conference Chairman
CAPA - Centre for Aviation, Senior Advisor, John Thomas
Welcome by Curaçao Airport,
Curaçao Airport Partners, Director Marketing, Air Service & Tourism Development, Peggy Croes
Address by Curaçao Prime Minister
Curaçao Prime Minister, Eugene Rhuggenaath
Aviation Market Overview
CAPA - Centre for Aviation, Senior Advisor, John Thomas [Download Presentation]
Airline Keynote: Latin America Aviation and Copa Airlines
Copa Airlines, SVP Commercial & Planning, Dennis Cary [Download Presentation]
Latin America Aviation Outlook: Uncertainty Blankets the Future
Latin American Airlines continue to face a level of uncertainty as new governments in the region’s two largest markets settle in and navigate trade disputes, geopolitical issues and a potential global economic slowdown.
Currency devaluation in Brazil and Argentina combined with volatile oil prices are forcing Latin American operators to take a cautious approach to 2019, but domestic demand in these two markets appears to be stable as customers opt for domestic instead of international travel.
The growth of Latin American ULCCs and low cost airlines continues unabated as new start-ups in Chile and Argentina work to grow their respective market shares domestically; however, yields in those markets are likely to remain under pressure well into 2019.
What is the outlook for the next five years?
  • What historical drivers have impacted aviation previously?
  • What is the likely of future growth?
  • Update on fleet orders and deferrals.
  • What is the outlook for important routes such as Latin America to Europe and Latin America to the US?

Moderator: ICF Aviation, Principal, Carlos Ozores

  • ALTA, Executive Director & CEO, Luis Felipe de Oliveira
  • American Airlines, MD of Caribbean, Alfredo Gonzalez
  • Copa Airlines, SVP Commercial & Planning, Dennis Cary
  • IATA, Regional VP The Americas, Peter Cerdá
Coffee Break & Networking
Spotlight on Brazil: Brazil’s Domestic Market seems to be Showing Signs of Improvement.
Brazil posed significant challenges for Latin American operators during 2018 because of currency fluctuations and uncertainty driven by the presidential elections. The pressure was largely in international markets – particularly to the US and Europe.
LATAM Airlines Group recently said that there had been some rationalisation of capacity between Brazil and the US, but capacity from Brazil to Western Europe remains high.
Forecasts indicated seats from Brazil to Western Europe would be markedly higher in 2019, and some of that was driven by LATAM’s introduction of flights from Brazil to Rome, Lisbon and Tel Aviv in 2018, and Munich in 2019.
LATAM appears to be closing in on finalising JVs that it tabled with its fellow oneworld partners American and IAG in 2016. Chile’s antitrust tribunal has approved the arrangements but the country’s Supreme Court is hearing appeals to the decision. Even as those appeals move forward, LATAM appears to have a level of confidence that it can progress with its proposed immunised tie-ups.
GOL, LATAM and Azul all seem to have a reasonably positive view of Brazil’s domestic market. As 2018 came to a close, LATAM characterised domestic demand as healthy. Most of the country’s largest airlines have managed their capacity rationally and seats in the domestic market, while up slightly in 2018, remain below levels reached in 2012 and 2015.

Moderator: IATA, Regional VP The Americas, Peter Cerdá [Download Presentation]

  • Azul Brazilian Airlines, Chief Revenue Officer, Abhi Shah
  • Fraport Brasil, COO, Sabine Trenk
  • GOL, Head - International Business Development, Randall Saenz Aguero
  • GRU São Paulo International Airport, Head of Airline Business, João Pita
Air Services Development: A Gathering of Ideas
In this important session, we bring together key airports in the region to share notes on what they are doing to develop and grow their route network.
  • What is best practice?
  • What lessons have been learned from previous failings?
  • What are airlines looking for from local airports?
  • How can airports target carriers?

Moderator: APORT S.A., Business Development Director, Alvaro Covarrubias

  • Curacao Airport Partners, Director Marketing, Air Service & Tourism Development, Peggy Croes
  • El Dorado International Airport, Director Aviation Marketing, Stéphane Marcoux
  • Fraport Brasil, COO, Sabine Trenk
  • GRU São Paulo International Airport, Head of Airline Business, João Pita
13:00 Lunch Break & Networking
14:00 Distribution and Digital Transformation: A Primer on NDC
Travelport, Senior Director Air Commerce, Carlos Quijano [Download Presentation]
14:15 Distribution and Selling Challenges: NDC to the Rescue?
Legacy distribution systems have for decades presented airlines with the twin problems of high costs and product commoditisation. In efforts to address these issues, a handful of carriers throughout the world have invested heavily into establishing their own API channels with agents, while the concurrent push by IATA for airlines to implement the NDC standard has encouraged the industry to adopt a retail focused approach to distribution.
The GDS will also need to evolve in order to remain relevant and to compete effectively against other intermediaries and aggregators such as metasearch companies (some of which now have direct booking capabilities), as well as digital behemoths such as Amazon, Google, and Facebook - to gain a slice of the pie.
But as airlines work on enhancing their retail offering and improving their merchandising capability via both direct and indirect channels, a resounding message from industry players is that airlines need to consider the importance of mobile and messaging platforms, which are slowly replacing the desktop as the preferred interface for researching and booking travel.
  • Is this increasingly fragmented and complex commercial and technological distribution landscape sustainable? How will business models evolve in response? Is there a need for a direct connect aggregator?
  • Should airlines build lots of direct connects or revert back to lean, centralised distribution channels?
  • Who is going to be offering services to bridge the gap between airlines/aggregators that are NDC compliant and those that aren’t? Will it be the
  • GDS and IT providers, other airlines or speciality providers?
  • How are newer intermediaries adding value to airline distribution?
  • How do airlines enhance their digital shopfront? Are airlines over-emphasising the importance of airline.com over mobile messaging platforms and bot technologies?

Moderator: Travelport, Senior Director Air Commerce, Carlos Quijano

  • ATPCO, Regional Director Latin America, Marcelo Freire
  • IATA, Regional Director, Financial & Distribution Services, Alicia Lines
  • Winair, VP Marketing & Sales, Claudio Buncamper
15:00 Coffee Break & Networking
15:30 Innovation Driving the Entire Aviation Ecosystem - FSC vs LCCs Lessons to be Learned from Both Models
Technology within the aviation sector continues to evolve and develop leading to improved passenger experience, increased revenues and enhanced service. There are a range of tools available now which could assist in these areas from customer focused platforms; artificial intelligence; digital technology; and many more.
These solutions are designed to enable an airline to increase their revenue, evolve their retailing strategies, and increase customer satisfaction.
  • What do airlines need to do to evolve into proper travel retailers?
  • What can full service carriers learn from LCCs who excel in this arena?
  • What other/newer distribution technologies are required to enable further airline growth?
  • What technology is set to shape the way the future traveller interacts with airlines and airports?
  • How will travel retail evolve after basic merchandising?

Moderator: CAPA - Centre for Aviation, Senior Analyst Americas, Lori Ranson

  • Bluebox Aviation Systems, CEO, Kevin Clark
  • Caravelo, Chief Commercial Officer, Jonathan Newman
  • Sabre, Regional General Manager & VP Sales Latin America, Ana Maria Escobar,
  • Skyscanner, Commercial Director Americas, Mark Crossey
16:15 What’s Driving Travel and Tourism Demand? The Role of Air Services Partnerships
  • What are the main source markets for Latin America inbound tourism?
  • What are the key source markets for international growth?
  • Is the region well positioned to attract key inbound markets?
  • How can these regions target further growth?
  • Tapping into high growth countries of origin
  • Growth from traditional sources
  • Adequacy of non-aviation infrastructure
  • What does government/industry need to be doing to drive growth

Moderator: ALTA, Executive Director & CEO, Luis Felipe de Oliveira

  • Copa Airlines, SVP Commercial & Planning, Dennis Cary
  • Curaçao Airport Holding, Senior Airport Operations Advisor, Giordano Molina
  • Salvador Bahia Airport, CEO, Julio Ribas
17:00 Closing Remarks
17:05-18:30 Close of Day 1
Gala Dinner
Hosted by Curaçao Airport Holding