TUESDAY 7 NOVEMBER 2017

08.00	Registration
SESSION 1: GENERAL SESSION
09:00	Chairman's Welcome
09:05	Host Welcome Changi Airport, General Manager Airline Development, Damon Wong
09:15	CAPA's Asia Aviation Outlook, followed by Q&A CAPA - Centre for Aviation, Executive Chairman, Peter Harbison
09:35	Keynote: Aeroflot, Director General & CEO, Vitaly Saveliev [Download Presentation]
09:55	Keynote & Q&A: "The Customer-ised Travel Experience" Dubai Airports, CEO, Paul Griffiths
10:30	Keynote: "The Modern Business Traveller" American Express Global Business Travel, General Manager Singapore, Sanghamitra Bose [Download Presentation]
10:40	CAPA's Latest Products CAPA - Centre for Aviation, Director South Asia, Binit Somaia
10:50	Coffee Break, sponsored by Vietnam Airlines

AVIATION SUMMIT
SESSION 2: BLENDING FULL SERVICE AND LOW COST AIRLINE PRODUCTS

Asia’s traditional full service network airlines are facing the challenges of a new era. They have built their high quality products based on a strong reliance on sixth freedom carriage, leveraging powerful and well equipped hub airports. But those hub operations have been sorely challenged by the arrival of LCCs on short to medium haul within Asia and by the Gulf carriers and Turkish Airlines on European, Middle East and African routes. Now China’s international operators are reclaiming some of their third and fourth freedom traffic from intermediate carriers. Meanwhile the lower cost short haul operators are using new generation techniques to mimic the hub operations. The impact on the full service airlines’ bottom lines has been significant. And to aggravate the situation, the legacy distribution systems are under threat, creating the need for new approaches to managing the customer. In many respects Europe’s airlines are undergoing similar self-reevaluations. With generational changes at the helms of many of the flag carriers, new strategies are being applied: partnerships, establishment of low cost subsidiaries, new interline and codeshare strategies among many.

11.20 The full service airlines’ perspectives

How will Asia’s airline market evolve over the next decade?
Operationally
In distribution matters
Do Asia’s network airlines have a sustainable future?
What are the key components in new survival strategies for the network airlines – what do they have to do to survive and flourish?

Moderator: Crucial Perspective, CEO, Corrine Png
Panel:

Aeroflot, Director General, Director Strategy & Alliances, Giorgio Callegari
Association of Asia Pacific Airlines, Director General, Andrew Herdman
Embraer, VP, Asia Pacific, Cesar Pereira
Vietnam Airlines, EVP, Le Hong Ha

12.05 The LCCs’ perspectives

What market positions are the LCCs aiming at - what strategies are in the future?
How fast will they expand? – how sustainable are the massive order books of Asia’s LCCs?
What are their main challenges? – market access; human resources for growth; other LCCs
How will the large number of aircraft on order be used?
Some companies are looking to leverage their existing brand, distribution network and technical capability to create a lower cost platform within a full service group. For dedicated self-styled low cost, long haul airlines, what more do they need to do?

Moderator: Dubai Aerospace Enterprise, Senior Advisor, Bertrand Grabowski

Panel:

AirAsia X, CEO, Benyamin Ismail
Bluebox Aviation Systems, CEO, Kevin Clark
Inmarsat Aviation, VP Asia Pacific, Otto Gergye
Jetstar Asia Airways, CEO, Barathan Pasupathi

CORPORATE TRAVEL SUMMIT
ASIA CORPORATE TRAVEL STREAM: CREATING VALUE FOR THE CORPORATION AND TRAVELLERS; IMPLICATIONS FOR TMCS AND OTHER SUPPLIERS TO THE ECOSYSTEM

11.20 Corporate Keynote Outlook
What are the corporate travel indicators for 2018 and what are the possible cost increases as that come out as a result of outlook. What does the global economic and trade outlook and how will Asia fare? Implications for airlines and corporates.
CIMB Private Banking, Director, Seng Wun Song

11.40: The implications of Airline Distribution Strategy changes on Corporates & their TMCs
IATA, Director NDC Program, Yanik Hoyles [Download Presentation]

12:00: Panel: Distribution and payments: When it comes to selling and paying are turmoil and Irreversible changes ahead for airlines, TMCs and their customers?
Airlines are changing distribution and payments strategies around the world, when can we expect major change in Asia and what should we prepare for?
Moderator: MW Travel Consultancy, Principal, Martin Warner
Panel:

GoQuo, CEO, Ron Ramanan
HRG North America & Asia Pacific, President, Greg Treasure
IATA, Director New Distribution Capability Program, Yanik Hoyles
Mastercard, SVP New Product Development, Global Commercial Products, Richard Crum
Sabre Travel Network Asia Pacific, VP, Rakesh Narayanan
Travelport, VP of Product & Marketing, Air Commerce, Ian Heywood

12.50

Lunch Break, hosted by PT GMF Aero Asia

SESSION 3: DISTRIBUTION AND NEW AIRLINE STRATEGIES
The key trends in airline distribution in Asia: the digital retail revolution

Have the days of having to choose between a direct or third party distribution strategy come to an end? With the emergence of platforms like voice and bots, online marketplaces have evolved and the point at which the relationship with the traveller switches hands has become less clear.

13.50 The key trends in airline distribution in Asia

The digital retail revolution
Have the days of having to choose between a direct or third party distribution strategy come to an end? With the emergence of platforms like voice and bots, online marketplaces have evolved and the point at which the relationship with the traveller switches hands has become less clear. Do airlines really believe that a new meta-led world will be better than the world they live in today. In this discussion, airlines will back up their rhetoric with facts, detail and solid client value proposition.
Can the evolving distribution landscape save premium yields?
Millions of dollars and countless hours go into product and service differentiation. Yet when most passengers book, the only information available is airline name, flight times and costs. Many airlines are not earning the yield premium they deserve and have invested in. Can the New Distribution Capability, and other technological/distribution changes, successfully enrich the booking experience and boost yields?

Moderator: Expedia Group, VP Transport Partner Services, James Marshall
Panel:

IATA, Director NDC Program, Yanik Hoyles
Lufthansa Group Airlines, VP Asia Pacific, Dieter Vranckx
RouteHappy, CCO, Jonathan Savitch
Skyscanner, Senior Director, Strategic Partnerships, Hugh Aitken
Travelport, VP Asia Pacific and Global Sales Strategy, Air Commerce, Damian Hickey

14.35 Keynote: Travelport, Global Head of Product & Marketing, Air Commerce, Ian Heywood

14.50 White Paper launch: IFE/connectivity market and ancillary trends in the Asia Pacific market
London School of Economics, Dr Alexander Grous [Download Presentation]

15.10 'The Future Indian Traveller': Joint presentation, CAPA India, Director South Asia, Binit Somaia and
Expedia Group, Vice President Transport Partner Services, James Marshall
[Download Presentation]

CORPORATE TRAVEL SUMMIT
ASIA CORPORATE TRAVEL STREAM: CREATING VALUE FOR THE CORPORATION AND TRAVELLERS; IMPLICATIONS FOR TMCS AND OTHER SUPPLIERS TO THE ECOSYSTEM

13:50 Accommodation: Leading Indicators for Corporate in Asia Where will rates go in 2017/18 for key cities in Asia and ROW for corporates – what are the current trends and indicators.
STR, Regional Manager, South East Asia, Bernard Kee [Download Presentation]

14.05: Technology: Innovations to Enhance Business Travel
In this session we share a bold, future-oriented vision where leveraging technology and innovation empowers travel managers and elevates the value of their department while enhancing the traveller experience. This session will focus on the need for travel managers to lay the groundwork for the arrival of new forces and rapidly growing data based technologies such as the major 'Opportunities in Data' and associated areas such as 'Predictive Analysis'.

Carlson Wagonlit Travel, VP Sales & Programme Management, Michael Valkevich [Download Presentation]

14:25: Payments: Global Digital Payments in Managed Travel
A global perspective of payment solutions with a relevance to Asia. Are you aware of the trends and product evolutions in payments? Is your programme taking advantage of the most efficient, cost effective and risk free payment products in Asia today? What is happening in the world of payments and how does Asia compare vs. “Best Practice”
Conferma, CEO, Simon Barker [Download Presentation]

14.45: Closing Panel: How to prepare your travel programme for 2018 and beyond:

As airlines change distribution strategy, pricing and contracting, what is the best way to optimise your travel spend in Asia?
Procurement and negotiated fares, best fare of the day, a combination, or something else?
What role do LCCs, Airbnb and Uber have in your programme?
Catering for the mobile workforce - safety & security challenges
Travel policy vis-a-vis ancillaries

Moderator: Association of Corporate Travel Executives (ACTE), Regional Director, Benson Tang

Panel:

American Express Global Business Travel, Head of Consulting Global Business Consulting, APAC, Harris Manlutac
Citi, Region Head, Global Travel APAC, Michaela Rousseau
Goldman Sachs, APAC Travel Manager, Kenji Soh
International SOS, Regional Security Manager, Jinsung Lim
Sabre Travel Network Asia Pacific, VP, Rakesh Narayanan

15.40	Coffee Break
SESSION 4
16.10	Rethinking Travel, to discuss how airports and airlines have managed to push boundaries and innovate to make air travel better In an era where demand for air travel continues to grow, and where competition in the dynamic aviation is getting fierce, airports and airlines must rethink tomorrow’s travel and cooperate to provide travellers with more pleasant, seamless experience. In this session, panels will talk about how airports, airlines and their partners work together to push boundaries to revolutionise the passenger experience of the future. Moderator: US-India Aviation Cooperation Program, Program Director, Sandeep Bahl Panel: Changi Airport Group, VP, T4 Programme Management Office, Poh Li San Kansai Airports, Co-CEO, Emmanuel Menanteau [Download Presentation] Scoot, Head of Sales and Distribution, Trevor Spinks SITA, President, Asia Pacific, Sumesh Patel [Download Presentation]
16.45	The Great Debate: Full service airlines have no future FSCs are under threat: Legacy sclerosis; ageing distribution systems; silo management structures; high costs; failure to understand big data implications; challenges of LCCs (short and long haul) and the Gulf carriers and Turkish Airlines – and China’s airlines. Chair: CAPA - Centre for Aviation, Executive Chairman, Peter Harbison For: reward-U, CEO, Steven Greenway For: Air Black Box Company, Head of Product, Timothy O'Neil-Dunne Against: Association of Asia Pacific Airlines, Director General, Andrew Herdman Against: Hong Kong Airlines, Assistant Director Commercial, Michael Burke
17.30	Keynote Interview Qatar Airways, Group Chief Executive, His Excellency Mr. Akbar Al Baker
17.50	End of Day 1
19.00	Cocktail Reception
19.30	Gala Dinner, featuring CAPA Asia Pacific Aviation Awards for Excellence

CAPA Asia Aviation & Corporate Travel Summit