CAPA-ACTE Melbourne Aviation & Corporate Travel Summit

Melbourne, Australia
30 May 2017

Agenda - 30 May 2017


08.00  Registration & Coffee
09.00 CAPA Welcome and Chairman’s Introduction
  • Anjuna, Director - Aviation, Craig Smith
09.10 Big Picture Keynotes on the Outlook:

State of the Victorian & Australian economy: Implications for travel

  • NAB, Senior Economist, Gerard Burg

2018 – Demand vs Supply - Unforeseen new challenges for Travel Buyers in 2018

  • Ord Minnett, Senior Research Analyst, John O’Shea

Expanded Update on the 4D Aviation Annual Air Fare Analysis 2017/18

  • 4th Dimension, Brand Leader, Felicity Burke
10.10 Airline Keynotes
  • Malaysia Airlines, Regional Manager Australia, New Zealand & South West Pacific, Bennet Stephens
  • Air Canada, General Manager, Australia/NZ, Paul McLean
10.45 Executive Panel: Aviation Outlook: The state of the aviation market
  • Airline capacity debate: We’ve witnessed huge increases in capacity, but will demand keep up?
  • What’s the outlook for new air capacity and which airline business models will succeed?
  • How are travel patterns and traditional hubs being disrupted?
  • Ultra long-haul: way of the future?
  • Safety/security regulatory developments and their impact on corporate travel

Moderator: ACTE President & Troovo Chief Executive Officer, Kurt Knackstedt


  • Air Canada, General Manager, Australia/New Zealand, Paul McLean
  • Melbourne Airport, Executive Planning, Michael Jarvis
  • Malaysia Airlines, Regional Manager Australia, New Zealand & South West Pacific, Bennet Stephens
  • Scoot, General Manager – Australia, Jared Simcox
11.30 Coffee & Networking
12.00 Hotel Outlook: Rates, occupancy, benchmarking and challenges
  • How is Melbourne trending vs the national average?
  • What’s really happening locally with rates, new properties and seasonality?
  • What can buyers do to minimise their spend in this environment?

TravelClick, Director of Sales, Simon Williams

12.20 Executive Panel: Accommodation Outlook: The state of the accommodation market and the challenges to sourcing hotels in 2017
  • The Australian hotel landscape, the capacity outlook
  • What are the external pressures? (non-Corporate demand)
  • How do hotels demonstrate value through a Corporate Agreement?
  • What are the challenges to the hotel industry when negotiating corporate contracts?
  • Overseas corporate travel: a hotelier’s view

Moderator: Microsoft, Group Manager, Global Travel, Meetings, Events, Georgie Farmer

  • AccorHotels, Director of National Sales, Elizabeth Georgopoulis
  • Amadeus IT Pacific, Manager, Hotel Distribution - Pacific, Benjamin Weinmann
  • Carlson Wagonlit Travel, Senior Consultant – CWT Solutions Group, Caroline Bisiaux 
  • The Lido Group, Chief Commercial Officer, Jon West
12.55 Welcome to Lunch
  • United Airlines, Director, Australia & New Zealand, Julie Reid
13.00 Lunch (Hosted by United Airlines)
14.00 ATMC Executive of the Year Award Winner Presentation
Introduction by ATMC,
President, Rob Dell 
  • Corporate Travel Management, General Manager, Victoria & Loyalty Travel, Scott Ward
14.10 Keynote: Payments – Watch this space!
  • Commonwealth Bank of Australia, Senior Manager Corporate Payment Solutions, Rebecca Tissington
14.20 Duty of Care in an increasingly risky environment
  • Most travel policies these days include Duty of Care considerations, but how are they activated?
  • What constitutes a crisis and who is involved in the response?
  • Are organisations ready for the unexpected?

Provocateur at large: Intelligent Travel, Chief Executive Officer, Tony Ridley

Followed by:

Duty of Care Roundtables: Hotel Safety & Security simulation

  • International SOS, Business Development Manager – Corporate, Sales and Marketing, Simon Francis
  • International SOS, Security Director – Australasia, Sally Napper
14.50 Keynote: Personalising and streamlining the travel experience: The Predictive Data revolution
  • The next revolution is one-click itineraries, based on past behaviour, company policy and market conditions.
  • How big data can simplify the booking process.
  • What are the benefits and risks when automation creeps in?

Sabre Travel Network, Senior Account Manager, David Morrison

15.10 Executive Panel: Digitisation of Travel Services: New ways to book, buy and pay:
  • New channels, new suppliers and new ways of using traditional inventory are changing the face of corporate travel.
  • What policy changes are needed to manage the disrupted supply chain?
  • What technologies should travel managers engage to stay in touch?
  • How are current expense and payment systems coping with the changes?

Moderator: Changing Times, Director, Richard Savva

  • Mastercard, Director, Product Sales, Gregor Lochtie
  • Monash University, Travel Category Manager, Terry Johnson
  • QBT, Online Channel Manager, Sean Dean
  • Serko, Chief Executive Officer, Darrin Grafton
  • Travelport Locomote, Chief Information Officer & Co-Founder, Ross Fastuca
15.45 Closing Keynote: The innovative face of Corporate Procurement
  • Think, Chief Executive Officer, Peter McGregor
16.00 Networking Drinks
17.00 Conference Close