AGENDA
|
08.00 |
Registration & Coffee |
09.00 |
CAPA Welcome and Chairman’s Introduction
- Anjuna, Director - Aviation, Craig Smith
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SESSION 1: THE BIG PICTURE |
09.10 |
Big Picture Keynotes on the Outlook:
State of the Victorian & Australian economy: Implications for travel
- NAB, Senior Economist, Gerard Burg
2018 – Demand vs Supply - Unforeseen new challenges for Travel Buyers in 2018
- Ord Minnett, Senior Research Analyst, John O’Shea
Expanded Update on the 4D Aviation Annual Air Fare Analysis 2017/18
- 4th Dimension, Brand Leader, Felicity Burke
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SESSION 2: THE SUPPLY CHAIN (PART A): AVIATION OUTLOOK |
10.10 |
Airline Keynotes
- Malaysia Airlines, Regional Manager Australia, New Zealand & South West Pacific, Bennet Stephens
- Air Canada, General Manager, Australia/NZ, Paul McLean
|
10.45 |
Executive Panel: Aviation Outlook: The state of the aviation market
- Airline capacity debate: We’ve witnessed huge increases in capacity, but will demand keep up?
- What’s the outlook for new air capacity and which airline business models will succeed?
- How are travel patterns and traditional hubs being disrupted?
- Ultra long-haul: way of the future?
- Safety/security regulatory developments and their impact on corporate travel
Moderator: ACTE President & Troovo Chief Executive Officer, Kurt Knackstedt
Panelists:
- Air Canada, General Manager, Australia/New Zealand, Paul McLean
- Melbourne Airport, Executive Planning, Michael Jarvis
- Malaysia Airlines, Regional Manager Australia, New Zealand & South West Pacific, Bennet Stephens
- Scoot, General Manager – Australia, Jared Simcox
|
11.30 |
Coffee & Networking |
SESSION 3: THE SUPPLY CHAIN (PART B): ACCOMMODATION OUTLOOK |
12.00 |
Hotel Outlook: Rates, occupancy, benchmarking and challenges
- How is Melbourne trending vs the national average?
- What’s really happening locally with rates, new properties and seasonality?
- What can buyers do to minimise their spend in this environment?
TravelClick, Director of Sales, Simon Williams
|
12.20 |
Executive Panel: Accommodation Outlook: The state of the accommodation market and the challenges to sourcing hotels in 2017
- The Australian hotel landscape, the capacity outlook
- What are the external pressures? (non-Corporate demand)
- How do hotels demonstrate value through a Corporate Agreement?
- What are the challenges to the hotel industry when negotiating corporate contracts?
- Overseas corporate travel: a hotelier’s view
Moderator: Microsoft, Group Manager, Global Travel, Meetings, Events, Georgie Farmer
- AccorHotels, Director of National Sales, Elizabeth Georgopoulis
- Amadeus IT Pacific, Manager, Hotel Distribution - Pacific, Benjamin Weinmann
- Carlson Wagonlit Travel, Senior Consultant – CWT Solutions Group, Caroline Bisiaux
- The Lido Group, Chief Commercial Officer, Jon West
|
12.55 |
Welcome to Lunch
- United Airlines, Director, Australia & New Zealand, Julie Reid
|
13.00 |
Lunch (Hosted by United Airlines) |
SESSION 4: DUTY OF CARE |
14.00 |
ATMC Executive of the Year Award Winner Presentation Introduction by ATMC, President, Rob Dell
- Corporate Travel Management, General Manager, Victoria & Loyalty Travel, Scott Ward
|
14.10 |
Keynote: Payments – Watch this space!
- Commonwealth Bank of Australia, Senior Manager Corporate Payment Solutions, Rebecca Tissington
|
14.20 |
Duty of Care in an increasingly risky environment
- Most travel policies these days include Duty of Care considerations, but how are they activated?
- What constitutes a crisis and who is involved in the response?
- Are organisations ready for the unexpected?
Provocateur at large: Intelligent Travel, Chief Executive Officer, Tony Ridley
Followed by:
Duty of Care Roundtables: Hotel Safety & Security simulation
- International SOS, Business Development Manager – Corporate, Sales and Marketing, Simon Francis
- International SOS, Security Director – Australasia, Sally Napper
|
14.50 |
Keynote: Personalising and streamlining the travel experience: The Predictive Data revolution
- The next revolution is one-click itineraries, based on past behaviour, company policy and market conditions.
- How big data can simplify the booking process.
- What are the benefits and risks when automation creeps in?
Sabre Travel Network, Senior Account Manager, David Morrison
|
SESSION 5: ENHANCING THE TRAVEL EXPERIENCE |
15.10 |
Executive Panel: Digitisation of Travel Services: New ways to book, buy and pay:
- New channels, new suppliers and new ways of using traditional inventory are changing the face of corporate travel.
- What policy changes are needed to manage the disrupted supply chain?
- What technologies should travel managers engage to stay in touch?
- How are current expense and payment systems coping with the changes?
Moderator: Changing Times, Director, Richard Savva
- Mastercard, Director, Product Sales, Gregor Lochtie
- Monash University, Travel Category Manager, Terry Johnson
- QBT, Online Channel Manager, Sean Dean
- Serko, Chief Executive Officer, Darrin Grafton
- Travelport Locomote, Chief Information Officer & Co-Founder, Ross Fastuca
|
15.45 |
Closing Keynote: The innovative face of Corporate Procurement
- Think, Chief Executive Officer, Peter McGregor
|
16.00 |
Networking Drinks |
17.00 |
Conference Close |