Agenda - 30 May 2017

AGENDA
08.00	Registration & Coffee
09.00	CAPA Welcome and Chairman’s Introduction Anjuna, Director - Aviation, Craig Smith
SESSION 1: THE BIG PICTURE
09.10	Big Picture Keynotes on the Outlook: State of the Victorian & Australian economy: Implications for travel NAB, Senior Economist, Gerard Burg 2018 – Demand vs Supply - Unforeseen new challenges for Travel Buyers in 2018 Ord Minnett, Senior Research Analyst, John O’Shea Expanded Update on the 4D Aviation Annual Air Fare Analysis 2017/18 4th Dimension, Brand Leader, Felicity Burke
SESSION 2: THE SUPPLY CHAIN (PART A): AVIATION OUTLOOK
10.10	Airline Keynotes Malaysia Airlines, Regional Manager Australia, New Zealand & South West Pacific, Bennet Stephens Air Canada, General Manager, Australia/NZ, Paul McLean
10.45	Executive Panel: Aviation Outlook: The state of the aviation market Airline capacity debate: We’ve witnessed huge increases in capacity, but will demand keep up? What’s the outlook for new air capacity and which airline business models will succeed? How are travel patterns and traditional hubs being disrupted? Ultra long-haul: way of the future? Safety/security regulatory developments and their impact on corporate travel Moderator: ACTE President & Troovo Chief Executive Officer, Kurt Knackstedt Panelists: Air Canada, General Manager, Australia/New Zealand, Paul McLean Melbourne Airport, Executive Planning, Michael Jarvis Malaysia Airlines, Regional Manager Australia, New Zealand & South West Pacific, Bennet Stephens Scoot, General Manager – Australia, Jared Simcox
11.30	Coffee & Networking
SESSION 3: THE SUPPLY CHAIN (PART B): ACCOMMODATION OUTLOOK
12.00	Hotel Outlook: Rates, occupancy, benchmarking and challenges How is Melbourne trending vs the national average? What’s really happening locally with rates, new properties and seasonality? What can buyers do to minimise their spend in this environment? TravelClick, Director of Sales, Simon Williams
12.20	Executive Panel: Accommodation Outlook: The state of the accommodation market and the challenges to sourcing hotels in 2017 The Australian hotel landscape, the capacity outlook What are the external pressures? (non-Corporate demand) How do hotels demonstrate value through a Corporate Agreement? What are the challenges to the hotel industry when negotiating corporate contracts? Overseas corporate travel: a hotelier’s view Moderator: Microsoft, Group Manager, Global Travel, Meetings, Events, Georgie Farmer AccorHotels, Director of National Sales, Elizabeth Georgopoulis Amadeus IT Pacific, Manager, Hotel Distribution - Pacific, Benjamin Weinmann Carlson Wagonlit Travel, Senior Consultant – CWT Solutions Group, Caroline Bisiaux The Lido Group, Chief Commercial Officer, Jon West
12.55	Welcome to Lunch United Airlines, Director, Australia & New Zealand, Julie Reid
13.00	Lunch (Hosted by United Airlines)
SESSION 4: DUTY OF CARE
14.00	ATMC Executive of the Year Award Winner Presentation Introduction by ATMC, President, Rob Dell Corporate Travel Management, General Manager, Victoria & Loyalty Travel, Scott Ward
14.10	Keynote: Payments – Watch this space! Commonwealth Bank of Australia, Senior Manager Corporate Payment Solutions, Rebecca Tissington
14.20	Duty of Care in an increasingly risky environment Most travel policies these days include Duty of Care considerations, but how are they activated? What constitutes a crisis and who is involved in the response? Are organisations ready for the unexpected? Provocateur at large: Intelligent Travel, Chief Executive Officer, Tony Ridley Followed by: Duty of Care Roundtables: Hotel Safety & Security simulation International SOS, Business Development Manager – Corporate, Sales and Marketing, Simon Francis International SOS, Security Director – Australasia, Sally Napper
14.50	Keynote: Personalising and streamlining the travel experience: The Predictive Data revolution The next revolution is one-click itineraries, based on past behaviour, company policy and market conditions. How big data can simplify the booking process. What are the benefits and risks when automation creeps in? Sabre Travel Network, Senior Account Manager, David Morrison
SESSION 5: ENHANCING THE TRAVEL EXPERIENCE
15.10	Executive Panel: Digitisation of Travel Services: New ways to book, buy and pay: New channels, new suppliers and new ways of using traditional inventory are changing the face of corporate travel. What policy changes are needed to manage the disrupted supply chain? What technologies should travel managers engage to stay in touch? How are current expense and payment systems coping with the changes? Moderator: Changing Times, Director, Richard Savva Mastercard, Director, Product Sales, Gregor Lochtie Monash University, Travel Category Manager, Terry Johnson QBT, Online Channel Manager, Sean Dean Serko, Chief Executive Officer, Darrin Grafton Travelport Locomote, Chief Information Officer & Co-Founder, Ross Fastuca
15.45	Closing Keynote: The innovative face of Corporate Procurement Think, Chief Executive Officer, Peter McGregor
16.00	Networking Drinks
17.00	Conference Close

CAPA-ACTE Melbourne Aviation & Corporate Travel Summit