What is the outlook for airline business travel in 2014?


The CAPA World Corporate Travel Innovation Summit, to be held in Amsterdam on 25 November 2013, will deliver an unprecedented focus on the biggest category of corporate travel spend: air.

Some 130 delegates will gather at the Grand Hotel Huis ter Duin, Noordwijk near Amsterdam, for this year’s Summit, to hear from industry leaders on the Outlook for Corporate Travel in 2014, with a specific focus on Air Procurement. The event will feature the views of key corporate travel buyers, airlines, travel management companies and the wider industry.

CAPA will release the findings of its Corporate Travel Intentions Survey for 2014 at this event, which will be followed by CAPA's World Aviation Summit, featuring 20+ airline CEOs.

CAPA World Corporate Travel Innovation Summit Agenda

The final Agenda for the CAPA World Corporate Travel Innovation Summit is provided below. For more information, please visit the event website.

Corporate Travel Innovation Summit: 25 November 2013 Agenda
08:00 Registration and welcome coffee
09.00 Conference Welcome and introduction
09:05 Keynote Address: Global travel, changing at the speed of sound.
Web in Travel, Siew Hoon Yeoh, Founder

Playlist: Magical Mystery Tour - The Beatles
The Corporate Travel Outlook for 2014
  • Will businesses pay more for their air travel in 2014 than in 2013?
  • What will be the future for the NDC?
  • Will it get harder and harder for companies to keep their travellers compliant with corporate travel policy?
  • Will consolidation of airline suppliers through mergers and joint-ventures force up negotiated fares in 2014?
  • Will LCCs continue to increase their share of the corporate market in 2014?
Playlist: Roam - The B52s
10:40 COFFEE - sponsored by SkyTeam
11:15 Air Procurement: The big headaches and frustrations - are they curable?
  • Commercial deal models: revenue vs marketshare vs segments - what's the right formula for mutual success?
  • Sourcing vs negotiating: are RFPs the path forward, or can ongoing dialogue and negotiations provide better results?
  • Alliance contracts: are they relevant and useful for both buyers and airlines?
  • What alternatives to traditional corporate deals are buyers exploring - LCCs, spot-purchase, cheapest available?
  • Moderator: Areka Consulting, Pascal Jungfer, CEO
  • Unilever, Wolter van Houwelingen, EMEA Travel Manager Europe
  • IKEA, Yves Galimidi, Global Travel Purchaser
  • Ingersoll Rand, Pascal Struyve, Global Travel, Fleet & Meeting Services Director
  • RBS, Michael Hodgson, Head of EMEA and Global Indirect Sourcing Supply Chain Services
Playlist: Jet Airliner - Steve Miller Band
12:00 Innovation Roadshow - The Corporate Travel Manager's toolbox for success

Martin Warner, Partner, Travel Innovation Partners will present a fast-moving and engaging line-up of the best corporate travel innovations on (or soon to be on) the market.

Playlist: Don't stop thinking about tomorrow - Fleetwood Mac
12:00 Hotel Bookings - Content, Payment,  Data & Integration
- Are you managing 100% of your hotel spend most effectively?

  • RBS, Michael Hodgson, Head of EMEA and Global Indirect Sourcing Supply Chain Services
  • HRS Group Hotel Solutions, Johannes Fuhr, Managing Director, Hotel Solutions and Customer Service
  • Capita Travel and Events, Trevor Elswood, Chief Commercial Officer
  • Conferma, Steven Read, COO
12:30 Safety & Security - Now a must have on everyone's programme agenda
- What's new in the last 12 months that is making this easier and lowering cost to administer, and improves the confidence of your 'C' level executives who own the problem.

  • Voyage Manager, John Scott, CEO
  • Drum Cussac, Richard Strudwick, Global Business Development Director
12:45 Travel Management Platforms/Open Bookings and online Booking Tools
- What's new in the last 12 months and what is coming? How is the innovation benefiting the corporates/TMCs?

  • GetThere, Guy Snelgar, Director EMEA
  • Travelport, Fergal Kelly, Vice President, Travel Merchandising and Distribution Solutions
  • KDS, Oliver Quayle, CIO
13:05 Reporting and Business Intelligence: Winning from 'Big Data'
- What does Big Data mean in the travel industry – what is new to Corporates/TMC, and how can companies better use what data they have?
  • The Data Exchange, Susan Hopley, CEO
  • Areka Consulting, Pascal Jungfer, CEO
13:15 LUNCH - Featuring the CAPA Corporate Travel Marketplace
14:30 Where the Rubber meets the Rail: The high speed rail challenge (and opportunity) for airlines and corporate travel
  • Rail vs Air for corporate travel. In which markets is HSR decimating air travel, and where are airlines fighting back?
  • How has the industry adapted to include HSR and Air/LCC in managed travel programmes? Are there still technology and efficiency gaps in distribution?
  • What opportunities does European HSR offer carriers based in Asia, the Middle East and North America?
  • Moderator: SilverRail Technologies, Alain van West, Vice President, Business Development
  • Bouda, Clare Murphy, Director
  • Thalys, Jean-Pierre Martin, Head of Sales
  • Deutsche Bahn, Kalle Greven, VP of Business Partner Sales
Playlist: Last Train to Clarksville - The Monkees
15:30 COFFEE - sponsored by SkyTeam
16:00 What's keeping Travel Executives awake at night? 
  • We have representatives of a GDS, a TMC and an HBA. Will all these types of company still be here in five years and in ten years? Will travel managers and airline corporate sales teams still exist in five years and ten years?
  • Is managed corporate travel as we understand it today - policy, booking through GDS-powered TMCs, negotiation of discounts with suppliers etc. – dying?
  • Do the panelists see eachother as competitors or partners – or both?
  • Is the idea of using one mega-TMC in all markets and for all travel requirements becoming old-fashioned?
  • What would help the panel sleep better at night?
  • Moderator: Amon Cohen, Specialist Business Travel Writer
  • RBS, Michael Hodgson, Head of EMEA and Global Indirect Sourcing Supply Chain Services
  • easyJet, Toby Joseph, Sales Director
  • HRS Group Hotel Solutions, Johannes Fuhr, Managing Director, Hotel Solutions and Customer Service
  • ATPI, Peter Bost, Director International Network
  • Travel Innovation Partners, Martin Warner, Partner
  • CWT, Vicky Fernandez de Larrea, SVP Benelux & Product Marketing
  • Travelport, Fergal Kelly, Vice President, Travel Merchandising and Distribution Solutions
Playlist: All Night Long - Lionel Ritchie
17:00 Networking Reception
18:00 Close of Day 1

Register today!

CAPA has also published some in-depth analysis of corporate travel trends:

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