Vision-Box survey finds 63% of aviation businesses favour biometrics for contactless travel

Vision-Box revealed (01-Jul-2020) the results of its 'Post COVID-19 Travel Survey', finding 63% of organisations in the aviation, airline sector and government agencies seek to implement biometric technologies at airports for contactless travel. Automation and digital transformation also appear to be top priority for airports and airlines as they prepare to return to normal business practices according to the survey. It also found:

• Facial biometric identification is by far the method companies and agencies are interested in implementing with 63% of respondents, while mobile and wireless interaction also seen as an additional positive technology and considered as an alternative to biometrics;
• On their main digital transformation priority for their business, the highest number of respondents expressed an interest in touchless security and flow screening (26%), followed by passenger flow management (24%), remote passenger registration/check-in (18%), and identity management platform (13%);
• Despite the concerns on revenue, 94% of the respondents deem contactless/touchless technologies crucial immediate investments, with mobile for enrollment boarding slightly trailing at 81%. While immediate actions such as cleaning/disinfection (91%) and face masks (77%) are also high on the list, they can be skewed by the fact that new travel rules mandate that airports and airlines are obligated to enforce its use on passengers. Robotics, immunity certificates, and iris biometric identification are the least essential topics for investment. [more - original PR]