31-Aug-2009 8:18 AM

JAL Group reforms corporate organisation structure, 1,400 more staff to go

Japan Airlines Group (JAL) announced (28-Aug-2009) that its new corporate organisation structure, which aims to consolidate intermediary functions to improve productivity and increase efficiency and competitiveness, will take effect from 01-Oct-09. Details include:

  • Merger of subsidiaries: Merger of three of the Group's 100%-owned subsidiaries that provide airport-related services - JAL Sky Services Co Ltd, JALSky Tokyo Co Ltd and JALWave Co Ltd, forming the new company, JAL Sky Co Ltd. This is in addition to the announced merger of JAL's four aircraft-maintenance companies that will result in the new JAL Engineering Co Ltd slated to start operations from Oct-2009. Another amalgamation of the 100% JAL-owned travel-related subsidiaries JALPAK Co Ltd, JAL Sales Co Ltd, JAL Sales Western Japan Co Ltd, JAL Sales Kyushu Co Ltd, and JAL Sales Hokkaido Co Ltd, is aimed at strengthening the Group's overall travel sales and planning capabilities;
  • New Customer Experience Division: Established to centralise the planning-functions involving the hardware, software and human-relation aspects of customer satisfaction;
  • Streamlining intermediary functions: The restructure streamlines numerous intermediary functions, to speed up decision-making processes and minimise the backend and overhead costs. Subsequently, the number of function groups within the Company will be reduced by almost 25% (equating to approximately 1,400 staff). [more]

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