Houston Airport System director of aviation: airports must move passengers efficiently

Houston Airport System director of aviation Mario Diaz, speaking at CAPA's Airport Innovation Day Summit, said (03-Aug-2016) airports must be able to move passengers efficiently through "points of friction," including carparks, security and customs. Mr Diaz outlined innovations including parking space locater systems, self service baggage tagging and dropoff, security screening bin retrieval systems, US pre-clearance, mobile apps and automated kiosks.