Air New Zealand to commence installation of new check in kiosks at Auckland Airport
Air New Zealand announced (27-Mar-2026) plans to install new internally developed check in kiosks from week commencing 30-Mar-2026. The kiosks will be installed in Air New Zealand check in zones at Auckland International Airport's domestic terminal, followed by all New Zealand ports by the end of Jul-2026. The kiosks run on technology including iPads that enable touchscreen interaction and passport scanning using built-in cameras. The carrier noted the average check in time has decreased from more than two minutes to 37 seconds. The kiosks were trialled at Auckland's domestic terminal from Jun-2025 to Mar-2026, with four trial machines processing more than 30,000 customer journeys across the period. [more - original PR]
Background ✨
Auckland International Airport prepared for major domestic terminal works, shifting some flights into a temporary Zone T pavilion from 26-Mar-2026 as construction moved indoors.1 The airport expected Zone C to be hoarded for around five months from end-Mar-2026 to replace 22 traditional desks with self-service kiosks and automatic bag drops, with Zone T operating for about two and a half years.1