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6-Oct-2020 8:53 AM

Air New Zealand outlines lowering to Alert Level 1 biosecurity measures

Air New Zealand stated (05-Oct-2020) the entire country will be at Alert Level 1 from 23.59 on 07-Oct-2020 and the following customer experience will apply for travellers:

  • At the airport:
    • Physical distancing is not required at airports during Alert Level 1;
    • All check in kiosks will be available, however, customers are recommend to check-in online for their service;
    • Auckland lounges will resume their normal service under Alert Level 1;
    • Auckland domestic valet parking will resume normal operations under Alert Level 1;
    • Fast Bag continues to be unavailable at this time;
  • Onboard the aircraft:

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