CAPA Airline Leader Summit Latin America & Caribbean 2024

09:00-09:05

Chairperson's Welcome

09:35-09:55

Case Study

Managing the Perfect Storm: The Right Software for Airlines to Handle disruptions

Efficient airline operations rely on the seamless coordination and collaboration between key stakeholders throughout the airline with a focal point on the operations control center. The recent meltdown of some major airlines in the aftermath of naturally occurring disasters and/or IT failures highlight the heavy dependence on robust IT systems to drive productivity. Unfortunately, many airlines still rely on outdated IT systems that are prone to failure and prolonged recovery times. In this session, we will explore the opportunities for next generation IT systems that enable effective decision making, and facilitate real-time interactions with all stakeholders including active crew members.

CAE Flight Services, Product Director, Michael Clarke

CAPA - Centre for Aviation, Senior Analyst Americas, Lori Ranson

09:55-10:40

Tourism: Is tourism the new business travel?

Tourism travel to Latin America and the Caribbean reached new highs following the pandemic and growth is only forecast to continue. The regional middle class is showing new affinity for travel, and continued expansion in connectivity is adding a new wave of intercontinental travellers. At the same time, regional business travel remains depressed and forecasts indicate that corporate travel in the region is still years away from a full recovery to pre-pandemic levels.

How do regional carriers pivot to accommodate the new passenger mix?

What are the key travel trends that are fuelling demand for travel to regional destinations?

How do airlines develop new revenue streams to benefit from the growth in local and intercontinental tourism?

Moderator: ASM Route Development Consulting, Director, David Appleby

Panel:

United Airlines, Director, Latin America & Caribbean, Christine Valls

Caribbean Tourism Organisation, Chairman of Board, Rosa Harris

Air Connectivity Program - Saudi Arabia, VP of Aviation Development, Rashed Alshammari

US Virgin Islands Department of Tourism, Assistant Commissioner, Alani Henneman

10:45-11:15

Coffee break & Networking

11:15-12:00

Synergy on the ground: Collaborative Strategies for Seamless Airline and Airport Operations

Enhancing operational efficiency and passenger experience relies on the pivotal role of collaboration between airlines and airports. In this panel, aviation leaders from across Latin America will delve into the strategies, technologies, and partnerships that drive successful integration between key stakeholders, fostering smoother operations, optimised resource management, and ultimately, greater customer satisfaction. Explore real-world examples and innovative approaches that highlight the value of synergy in navigating the complexities of modern aviation.

How can airlines and airports better coordinate to minimise turnaround times and improve on-time performance?

In what ways can collaborative efforts enhance data sharing, operational planning and management, as well as security, ensuring seamless passenger flow?

How do partnerships between airlines and airports contribute to sustainability goals and reduce environmental impact?

What role does technology play in facilitating communication and coordination between airlines and airports?

How can collaborative innovation in facilities and infrastructure development enhance the passenger experience from check-in to boarding?

What prospects are there for greater government investment in airport infrastructure, or does the solution lie in privatisation, partnerships and innovations in financing?

Moderator: CAE Flight Services USA, Regional Account Director, Walter Di Luca

Panel:

Viva Aerobus, EVP & COO, Adrian Torija

Arajet, COO, Garret Malone

Global Crossing Airlines, SVP Technical Operations, Jim Kimball

Air Transat, COO, Marc-Philippe Lumpé