Airline tech in the Americas; AI, biometrics, blockchain and more

AI, biometrics and blockchain are now all part of the common vernacular of the travel industry. And although airlines are often criticised for their slow embrace of digital disruption, they acknowledge that a wave of new technologies have the potential to improve their business drastically.

In the Americas, some airlines are moving at a faster pace than others, but most airlines are working to leverage technology in order to drive gains in revenue and efficiency.

There are numerous applications for new technology, ranging from improving loyalty programme management to distribution, and some tech start-ups are working to offer some level of disruption to several tenets of the airline business.

There's no question these technologies are shaking up the airline and travel industries, and travel suppliers understand they cannot ignore the tremendous potential to be unlocked by digital disruption.