Your Privacy

CAPA - Centre for Aviation uses cookies and other web technologies to collect anonymous data about the usage of this website so that we can better serve your needs in accordance with Informa's Privacy Policy. If you click the "I Agree" button below, you are agreeing to allow us to collect additional usage data that can potentially be used to identify you. If you'd like more information on this data, what we do with it, and more granular controls, please take a look at our Privacy Settings.

Loading profile info

12-Sep-2024 6:57 AM

Skyscanner commercial director Asia Pacific: Consumers now expect more from travel search engines

Skyscanner commercial director Asia Pacific Cyndi Hui, speaking at the CAPA Airline Leader Summit Australia Pacific, stated (12-Sep-2024) traveller expectations have "really evolved" and consumers now expect more from travel search engines. Ms Hui said Skyscanner has responded by enabling travellers to compare results based on additional inclusions, fare flexibility, sustainability and emissions information, in addition to price and flight duration. She said Skyscanner is "going beyond just the price" towards greater personalisation and traveller preferences.

Want More News Like This?

CAPA Membership provides access to all news and analysis on the site, along with access to many areas of our comprehensive databases and toolsets.

Find Out More