Loading
19-Jan-2011 11:14 AM

Ryanair outlines appeal over boarding card fee decision

Ryanair announced (18-Jan-2011) it has instructed its Spanish lawyers to appeal a recent court decision in the country which ruled the airline's EUR/GBP40 charge violated international aviation law and was therefore prohibited. Ryanair stated its appeal will be based on the following: [more]

  • All passengers agree at the time of booking that they will check-in online, and print off their own boarding cards at least four hours prior to the scheduled departure of their flight;
  • Should a passenger arrive at the airport without their boarding card, then they are not entitled to fly, and there is no obligation on Ryanair to provide them with replacements;
  • Should this ruling not be reversed on appeal, then Ryanair will cease charging reissue fees, and passengers who arrive at the airport without the agreed pre-printed boarding card will not be able to board the aircraft;
  • It is not open to the court to redraft or alter the reasonable contractual terms already agreed between Ryanair and its passengers.

Ryanair: “Without these procedures, Ryanair would have to re-employ numerous handling agents at all airports to issue manual boarding cards for passengers who simply 'forgot' to bring their pre-printed boarding passes or who failed to comply with their original agreement to check-in online. Ryanair cannot understand how the Barcelona Commercial Court can reinterpret a contractual agreement freely entered into between 73 million passengers and Ryanair, after the event." Stephen McNamara, spokesman. Source: Ryanair, 18-Jan-2011.

Want More News Like This?

CAPA Membership gives you access to all news and analysis on the site, along with access to many areas of our comprehensive databases and toolsets.
Find Out More