Jetstar stated it would seek damages from Sydney Airport for a security lapse that stranded thousands of travellers (AAP, 20-Apr-2011). "We will be having discussions with Sydney Airport to seek damages for what happened. We will be looking for some form of compensation as there has been a huge disruption to our service," a Jetstar spokesperon said. Fifteen of the 29 flights cancelled following the security screening checkpoint malfunction on 19-Apr-2011 were Jetstar services. The airline said 2000 of its passengers were stranded overnight but they would all get to their destinations today. "We have put on six ad hoc services today as well as putting stranded passengers on Qantas flights and alternative Jetstar flights. All passengers will go to their destination today," the spokesperson said.
20-Apr-2011 1:53 PM