IndiGo VP: New business class product is 'a step of evolution' towards catering for new segments

IndiGo VP of strategy Neha Narain, speaking at the CAPA Airline Leader Summit World & Awards for Excellence, stated (21-Nov-2024) "We are realising that the market is evolving, there are a lot of different customer segments that are emerging". Ms Narain said the carrier's new business class product is "a step of evolution" towards catering for new customer segments.