3-Aug-2016 12:17 PM

Houston Airport System director of aviation: best airports 'catch the passenger by surprise'

Houston Airport System director of aviation Mario Diaz, speaking at CAPA's Airport Innovation Day Summit, said (03-Aug-2016) said the world's best airports must offer passengers the unexpected and "catch the passenger by surprise" through services such as aesthetically appealing terminals, gardens, performances, cinemas and novel ways to dine.

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