Fernandes: AirAsia will not change its model for business passengers

AirAsia Group CEO Tony Fernandes, speaking at the ACTE-CAPA Global Summit, stated (27-Oct-2016) that AirAsia will not change its model to better serve business customers. "Fundamentally we won't change our cost structure or our model for this market," he said. "You got to remember what your core principals are." While AirAsia will offer its business passengers a higher priced bundle that includes items such as meals and the flexibility to change flights it will not change its seats or alter its model in order to woo business passengers. Mr Fernandes said full service airlines can survive and be profitable if they focus on premium customers, arguing that airlines will gravitate to full service or low cost and stop trying to be both at the same time.