Qantas: Relocating to Terminal 3 at Jakarta's International Airport

The modern and spacious international terminal will provide an improved travel experience, including more retail and dining options for customers.

The public check-in area in Terminal 3 also allows friends and relatives to accompany customers into the hall before their flight. There is no change in the flight schedule or check-in timings.

Qantas flights will no longer operate from Terminal 2, which will become a dedicated domestic terminal later this year. Qantas, along with Jetstar Asia, are moving ahead of a plan by the airport operator to move all international airlines to Terminal 3 by end July 2018.

Passengers are advised to check in at the airport at least two hours before departure and are reminded to allow ample time for their ground transfers to and from the Soekarno-Hatta International Airport.

Customers transferring between international and domestic services will be required to collect their bags and complete immigration and customs processes, and re-check their bags at the onward carrier's check-in counters at the respective operating airline's terminal.

Customers can travel conveniently between Terminal 2 and Terminal 3 via the Skytrain.

Please ensure your customers travelling to and from Jakarta are aware of this terminal change.