EVA Air Precautions Against New Coronavirus

EVA Air does not fly to Wuhan. Nevertheless, we are taking every precaution against the new coronavirus and making every effort to help prevent an epidemic. On all our flights to and from high-risk areas such as Mainland China, Hong Kong and Macau, we require crew members to wear sanitary masks and, after meals when they collect food trays from passengers, use gloves. If crew members on other routes encounter passengers who appear ill or seem to have a virus, they take precautions, wear masks and wash their hands frequently.

We make N95 respirator masks and medical masks available on all EVA flights. To safeguard against further spread of the coronavirus, help contain the outbreak and serve passengers' demands, EVA has increased its supply of sanitary masks on flights to/from Mainland China, Hong Kong and Macau. We have also made sure every aircraft in our fleet is equipped with High-Efficiency Particulate Air (HEPA) filtration systems to ensure good cabin air quality.

EVA is following Taiwan Center for Disease Control (CDC) guidelines and, in addition, providing healthcare brochures to passengers departing from Mainland China, Hong Kong and Macau with information about how to avoid catching or spreading the coronavirus.

EVA subsidiary UNI Air is also taking infection preventive measures on its air-sea services, connecting Taiwan and Mainland China via Kinmen and Matsu Islands, commonly referred to as the Mini-three-links. UNI requires crew members to wear sanitary masks when they are on duty to protect their own health and help contain spread of the coronavirus.

If we discover a passenger has a fever or abnormal physical condition during a flight, we move that individual as far away from others as possible. We clean our aircraft thoroughly after flights land. If we suspect an aircraft has carried infected passengers, we sterilize all cabins to minimize infection risks.