Caribbean Airlines Introduces Whatsapp Chat & Webchat
Caribbean Airlines is delighted to introduce Whatsapp Chat and Webchat. The new services are the latest product offerings as the airline strengthens its competitiveness using technology.
The Webchat facility is available to all customers via www.caribbean-airlines.com and the WhatsApp Chat is setup for Executive Gold, Gold and Silver Caribbean miles members only.
Chief Executive Officer, Garvin Medera stated “The introduction of WhatsApp Chat and Webchat are new channels by which our customers can reach us. We expect that these services will improve efficiency and enhance the way we connect with them. In the coming months we will introduce even more amenities to better the entire travel experience for our customers from the point of booking to post flight.”
The new WhatsApp Chat and Web Chat services will be available from Monday to Sunday from 7 a.m. to 8 p.m.
Caribbean Airlines is focused on augmenting the customer experience and the airline’s customers can look forward to other new and exciting developments in key areas as 2018 unfolds.