Business travel will return, but it won’t be the same

The pandemic has had an unprecedented impact on travel. However, with the travel and tourism industry on the road to recovery in certain parts of Asia Pacific, the way we travel has changed, especially for business customers. While the new normal for corporate journeys is different to before, COVID-19 will undoubtedly accelerate some of the trends we have been seeing in business travel, such as digitalization and creating frictionless travel experiences.