07-Jun-2023 5:14 AM
American Express Global Business Travel to be Awarded US Patent for AI-Power
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American Express Global Business Travel (Amex GBT), the world's leading B2B travel platform, has been awarded its fifth patent by the United States Patent and Trademark Office for an invention that uses AI to monitor and improve customer satisfaction. The patent, Determining Customer Risk of Attrition,[1] protects Amex GBT's groundbreaking use of data-science to maintain high levels of customer satisfaction.
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This press release was sourced from Global Business Travel on 06-Jun-2023.