AGENDA DAY 2 - Wednesday 23 November 2022

8.00-

9.00

Registration

CHAIRPERSON: CAPA – Centre for Aviation, Global Content & Marketing Director, Marco Navarria

09:00- 09:05

Welcome and Introduction to Day 2

09:05- 09:35

Environmental Sustainability - An in-depth look at the CAPA-Envest 2022 Benchmarking Report

Envest, Steve Limbrick

09:35- 10:15

Environmental Sustainability – The Corporate Travel Buyer's voice

Sustainability has become a corporate travel priority, but increased costs, limited data and lack of transparent information still present barriers to making business travel more sustainable. Collaboration will be critical to supporting an enhanced corporate travel policy for travel buyers.

As travel continues its recovery from the COVID-19 pandemic, corporations are refocusing on their green agendas. A majority believe sustainability will be either a ‘moderate’ or ‘high’ priority in the next 12 months, while many have become more focused on the sustainability objectives of their corporate travel programme.

Companies are making significant changes to their core operations and processes to become more sustainable and travel procurement plays a key role in sustainability strategies. Travel buyers now have stricter guidelines and increasingly travel teams are seeking to identify locations and travel partners who hold current or future solutions in sustainability.

What is the travel buyers’ perspective of sustainability?
Are they getting pressure from above to include sustainability in RFPs?
How important is sustainability to them? Are travellers already asking for more?

Moderator: CTC - Corporate Travel Community, Executive Director, Benson Tang

Roche, Sr Procurement Partnering Mgr, APAC, David Staples

UNSW, Travel Service Manager, David Golding

NARTA International, Head of Procurement & Sustainable Solutions, Jen Barclay

ResMed Australia, Head of Procurement/Procurement Operations, Ama Aidoo-Sam

10:15-

10:30

CTC Australasia Environmental Sustainability Travel Program of the Year 2022 Award

Macquarie, Sioban

CTM, CEO Australia & New Zealand, Greg McCarthy

10:30- 11:00

Coffee Break & Networking

11:00- 11:45

Environmental Sustainability – The industry responds with innovation and technology

Businesses are having to take a much more pro-active stance with their sustainability drives. With cries of ‘greenwashing’ over previous offset schemes travel providers now need to be transparent in their communications and honest in their activity.

It has been said that the least-emitting flight “is one that doesn’t happen at all”. While we will see substitution to other forms of travel for short-haul (especially short-distance domestic travel) that is not a practical solution in a world where long-haul travel has proliferated and will present an increasing challenge for travel suppliers.

Climate scientists say that to get climate change under control, businesses need to reduce their emissions and consumers will become increasingly demanding as the subject of sustainability dominates the headlines.

How are businesses working to meet sustainability demands?
What is the industry doing to help answer buyers’ questions and provide a solution?

Moderator: Envest, Executive Director, David Wills

Panel:

Serko, Head of Channel Sales and Enablement, Dinesh Kumar

CTM, Head of ESG & Sustainability, John Nicholls

ATMC, Executive Director, Oliver Tams

HRS Group, CEO Government, Insurance and Crisis Solutions, Ana Pedersen

11:45- 12:35

The other elements of ESG: it is not just about ‘E’

It is now almost 20 years since the term ESG – standing for environmental, social and corporate governance – was first coined and it has now grown from a corporate social responsibility initiative launched by the United Nations into a global phenomenon.

ESG is an umbrella term that refers to frameworks designed to be integrated into an organisation's strategy to create enterprise value by expanding the organisations objectives to include the identification, assessment and management of sustainability-related risks and opportunities in respect to all organisational stakeholders (including but not limited to customers, suppliers and employees) and the environment.

However, the focus to date and has more heavily fallen on the first letter of the acronym, but there is much more to delivering on ESG promises than solely looking at the environment, even if that is a worthy cause. Businesses need to ensure that in the fog of environmental strategies that they are not forgetting about social and corporate governance initiatives.

Corporate social responsibility (CSR) is a form of international private business self-regulation which aims to contribute to societal goals of a philanthropic, activist, or charitable nature by engaging in or supporting volunteering or ethically oriented practices.

CSR is a self-regulating business model that helps a company be socially accountable to itself, its stakeholders, and the public. By practicing CSR, also called corporate citizenship, companies can be conscious of the kind of impact they are having on all aspects of society, including economic, social, and environmental.

CSR helps both improve various aspects of society as well as promote a positive brand image of companies. But how can the corporate travel industry ensure it meets each of the elements of ESG?

Panel:

International SOS, Security Director, James Robertson

AMEX GBT, Director Of Commercial Australia and Remote Account Management India, Danielle Russom

In Travel Group, Director, Dwayne Good

News Limited, Head of Travel, Gayle Cunningham

12:30- 12:35

CLOSING Remarks

CTC Australasia Corporate Travel Summit & Sustainability Awards