CAPA Queensland Summit

Brisbane, Australia
6 Mar 2019

Wednesday 6 March 2019

08:00 Registration, Networking and Coffee
09:00 Chairperson’s Welcome
CAPA - Centre for Aviation, Executive Chairman, Peter Harbison
09:10 Brisbane Airport Welcome Address
Brisbane Airport Corporation, Head of Corporate Relations, Rachel Crowley
09:15 Overview and Outlook for the Queensland & Australian Aviation market
  • How does Queensland aviation fit into the national aviation system?
  • What will low cost long-haul expansion mean for regional airports and the established gateways?
  • What are the prospects for expansion to the key markets of India, China, North Asia and the Americas?
  • What can the global super-connectors expect in 2019 and how will Gulf strategies affect aviation in Queensland and the broader Australian market in 2019?

CAPA - Centre for Aviation, Executive Chairman, Peter Harbison [Download Presentation]

09:35 Alliance Airlines Keynote
Alliance Airlines, Chief Executive Officer, Lee Schofield [Download Presentation]
09:55 The Top 10 issues for aviation & travel in 2019: Defining the fault lines and areas of alignment in a complex industry outlook

Our experts, each with a unique 30,000 ft view of our industry, assert their views on the most important issues facing aviation and travel in Australia amidst a politically charged environment. Our audience will also help us debate and rate the most pressing issues facing our industry, including Visas, Security & Screening, Airport infrastructure, Carbon & the environment, Trans-tasman/Single Aviation Market, Aviation Market access, Distribution disruption and also provide a view of how these impact on the corporate market.

Moderator: CAPA - Centre for Aviation, Executive Chairman, Peter Harbison


  • Association of Travel Management Companies, Chairman, Rob Dell
  • Department of Innovation, Tourism Industry Development and the Commonwealth Games, Deputy Director - General, Tourism, Jeffrey McAlister
  • Infrastructure Australia, Chair, Julieanne Alroe
  • Tourism & Transport Forum, Chief Executive Officer, Margy Osmond
10:45 ATMC Executive of the Year Announcement
Association of Travel Management Companies,
Chairman, Rob Dell [Download Presentation]
11:00 Coffee Break & Networking

Chairperson: CAPA - Centre for Aviation,
Executive Chairman, Peter Harbison
11:30 Driving Inbound Tourism
  • How are the key Asia routes and outbound markets performing?
  • What are the key source markets for international growth?
  • Which Asian LCCs are poised to grow and target Queensland?
  • Is Queensland well positioned to attract key inbound markets?

Moderator: Griffith University, Lecturer in Aviation, Bojana Spasojevic


  • Brisbane Airport Corporation, Head of Aviation Business Development, Jim Parashos
  • Queensland Tourism Industry Council, Chief Executive, Daniel Gschwind
  • Tourism and Events Queensland, Group Executive, Partnership, Rick Hamilton
12:15 Aviation Infrastructure development

Southeast Queensland is a hotbed of aviation infrastructure development activity, with new or extended runways at Brisbane, Sunshine Coast and expansions at Gold Coast and Toowoomba West Wellcamp. Airports in North Queensland are also developing for the future.

  • Can the market sustain the added capacity?
  • What will the implications be for the national aviation system and traffic flows?

Moderator: Airbiz Aviation Strategies, Senior Consultant, Cally Ward


  • Queensland Airports, Executive General Manager, Business Development and Marketing, Adam Rowe
  • Sunshine Coast Airport, Chief Executive Officer, Andrew Brodie
  • Toowoomba Wellcamp Airport, General Manager, Sara Hales
Chairperson: AstraZeneca,
APAC Regional Travel Manager, Sonya Lowry
11:30 Technology drivers and game changers: Distinguishing the good from the great

Technology continues to drive the corporate travel management industry with new and promising tools set to shake-up or change the industry completely. Whether it be enhancing the traveller experience or driving compliance, innovation is the key to the future.

From AI, to chatbots, to big data and all the buzzwords in between, let’s take a look at the new generation of technology innovations taking the world by storm.

Moderator: GoldSpring Consulting Asia Pacific
, Managing Partner, Catherine Craig


  • Corporate Travel Management, General Manager Queensland, Craig Southee
  • Flightsuit, Founder, Scott Hutchens
  • Mastercard, Director, Gregor Lochtie
  • Queensland University of Technology, Travel Manager, Elizabeth Newberry
12:15 Accommodation Outlook

This year has delivered a slew of new properties across the Brisbane accommodation market including a mix of apartments and 4 and 5-star properties, located in the CBD, surrounds and suburban locations.
Hotel rates in Brisbane are likely to stay flat with the new properties adding capacity to the accommodation market this year and into 2019.

Moderator: STR, Business Development Manager, Pacific, Paul Hammond [Download Presentation]


  • American Express Global Business Travel, Hotel Sales & Strategy, APAC, Wendy Goodin
  • HRS Global Hotel Solutions, Executive Director, Jon West
  • Buyer: Raytheon Australia, National Travel Manager, Wilma Houghton
  • The Westin Brisbane and Four Points by Sheraton Brisbane, Complex General Manager, Brad Mercer
13:00 Lunch Break & Networking 
14:00 Regional development and access

Queensland’s regional aviation market continues to play a vital role in the state’s economy.

  • What is the demand outlook for travel to/from regional centres?
  • Is there scope for more intraregional connectivity at ports not served by point-to-point regional services?
  • How important is government funding to support regional development?
  • What are the constraints and barriers that regional/domestic carriers face?
  • How vital is it to have air service links to regional areas? Are these regions being adequately serviced? By whom?
  • What role do commercial interline agreements between smaller regional airlines and larger carriers play in enhancing the visibility of regional flight routes, and making customers aware that such options are available for travel?

Moderator: Tony Harrington & Associates, Director, Tony Harrington


  • Alliance Airlines, Chief Executive Officer, Lee Schofield
  • Tourism and Events Queensland, Director – Outback and Country Queensland, Matt Bron
  • Whitsunday Regional Council, General Manager Airports and Commercial Infrastructure, Brian Joiner
14:00 Virtual Payments Keynote
Mastercard, Director, Gregor Lochtie [Download Presentation]
14:10 NDC and its impact on corporate travel
Managing Director, Scott Barber [Download Presentation]
14:30 International SOS workshop

The risks worth taking… and the ones you can avoid

All travel has inherent risk; however, our research and experience shows that more often than not travel incidents could have been avoided or would be seen as mundane if they occurred at home. Join our medical and travel risk experts in this interactive workshop that walks you through the differences in perception vs reality, trending concerns for the upcoming year, and how you can implement travel policies that protect your mobile workforce.

  • International SOS, Manager of Risk Services, Mark Willmot
  • International SOS, Partnerships Director, Ian Allsop

[Download Presentation]

15:00 Networking & coffee break
15:40 Executive Q&A: The big picture outlook for travel and tourism in Queensland and beyond

Moderator: CAPA - Centre for Aviation, Executive Chairman, Peter Harbison


  • Corporate Travel Management, Chief Executive Officer AU/NZ, Greg McCarthy
  • Inspire Travel Management, Managing Director, Dwayne Good
  • Tourism Australia, Chairman, Bob East
16:25 Closing remarks from Chairperson and end of summit
CAPA - Centre for Aviation, Executive Chairman, Peter Harbison
16:30- 17:30 Networking Drinks