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CAPA Latin America Aviation & LCCs Summit

Cartagena, Colombia
10-11 Sep 2018

TUEDSDAY 11 September 2018

08:00 Registration, Networking & Coffee
09:00 Chairman's Welcome
CAPA - Centre for Aviation, Advisor, John Thomas
SESSION 1
09:05 Overview of LCC development in Latin America

The LCC sector undoubtedly is confronted with the greatest global expansion opportunity in Latin America as hundreds of millions of people enter the middle class across the region. Huge new travel markets await. Across the region, second tier cities are emerging that offer great promise to LCCs as flag carriers defend their traditional hubs. But how do the region’s fledgling LCCs stay true to their business model of high efficiency? How can they drive the next step change in unit cost (CASK) reduction? Will it be driven by new aircraft technology, better supplier deals, greater operational flexibility or a combination of these? The LCC sector undoubtedly is confronted with the greatest global expansion opportunity in Latin America as hundreds of millions of people enter the middle class across the region. Huge new travel markets await. Across the region, second tier cities are emerging that offer great promise to LCCs as flag carriers defend their traditional hubs.

Today, LCCs operate the majority of seats in the two largest domestic air travel markets of Brazil and Mexico and have a growing presence in Chile and Colombia. Yet LCCs also face inherent difficulties in achieving meaningful growth in this region, because of factors such as long distances between large O & D markets (where sector time is often in excess of 3.5 hours), relatively thin markets, high charges and taxes, regulatory inhibition and lack of secondary airports.

Given such constraints, how do the region’s fledgling LCCs stay true to their business model of high efficiency? How can they drive the next step change in unit cost (CASK) reduction? Will it be driven by new aircraft technology, better supplier deals, greater operational flexibility or a combination of these?


CAPA - Centre for Aviation
, Senior Analyst, Lori Ranson [Download Presentation]

09:25 Airline Keynote: "Viva Air promoter of the LCC model in the region"
Viva Air, President & CEO, Felix Antelo [Download Presentation]
09:45 The evolution of LCC business models, vs traditional business model, in Latin America

Latin America’s high internet penetration, historically high fares and a growing middle class provide ideal conditions for the growth of the LCC model, but as with other markets worldwide, low cost carriers in Latin America have taken on a variety of permutations in response to varied operating conditions in each individual market. Just as their full service peers have hybridised and adopted characteristics more commonly found in LCCs, many of Latin America’s LCCs have also taken on traditional full service carrier attributes such as premium seating, alliances and codesharing. For example, Brazilian low cost carriers Azul and GOL openly target the lucrative business passenger market and have always stuck to a hybrid model from their inception, in contrast with ULCCs such as Volaris and JetSMART, who adhere to true low cost principles - although even that is changing now with the former forging a codeshare with Frontier.

  • What is the strategic reasoning behind the blurring of business models? For the more hybridised LCCs, how do they attempt to incorporate both complexity and cost minimisation? Are the two outcomes mutually exclusive?
  • What are the new technologies in the lower capacity narrowbody segment that will drive expansion in the region?
  • Are ULCCs deviating from the traditional mould through codeshares and partnerships? Can they maintain their cost advantage in doing so?
  • Are the latest LCCs/ULCCs stimulating new markets or taking existing market share?
  • Can the hybridised LCCs successfully grow their share of the corporate market?
  • Does Latin/Central America have the infrastructure, access arrangements and cost structures in place to stimulate further growth of the LCC and ULCC model?
  • Are LCCs under threat from FSCs that have adopted tiered pricing? Do they need to undercut fares even further to stimulate the market? How can this be done sustainably?
  • Will cost continue to be a distinguishing factor between the various LCC models?

Moderator: ICF Aviation, Principal, Carlos Ozores
Panel Members:

  • GOL, Chief Planning Officer, Celso Ferrer
  • KPMG, Leader Aviation & Tourism LATAM, Eliseo Llamazares
  • Sky Airline, CEO, Holger Paulmann
  • Wingo Airlines, General Leader, Catalina Bretón
10:30

Coffee Break & Networking
Hosted by Cotelco

 SESSION 2
 11:00 Revolution is underway! Who’s driving low cost travel around the region?

Millennials have come of age in an era where digitalisation and the widespread availability of cheaper flights have made travel more attractive and accessible. Inquisitive and constantly connected, millennials are embracing the internet and mobile technologies during their travels and have been at the forefront of driving changes in the way travel is distributed and consumed.We profile the travel preferences of this crucial traveller segment, who are expected to drive much of the demand for LCC seats in Latin America.

  • What are the travel patterns of the millennial traveller? How are airlines engaging with this particular customer segment?
  • How are intermediaries, tech companies and airports evolving their products in response to the unique expectations of millennials for holistic and personalised travel services?
  • How do millennial traveller needs differ from travellers of previous generations?
  • How much of an impact are millennials expected to make on demand for LCC services in Latin America?

Moderator: HEICO Aerospace, Business Development Officer, Alex de Gunten
Panel Members:

  • ByfieldTravel, Traveller, Christian Byfield
  • Club Premier, CEO, Francisco Schnaas
  • COTELCO, President, Gustavo Toro
  • Flycana, CEO, William Shaw
  • ProColombia, Innovation & Synergies Manager, Juan Sebastian Palisa
11:45 Greasing the wheels. How do we optimise the selling environment to access the huge growth in the middle classes?

Latin America’s LCCs face challenges in selling seats to potential customers because the region’s airline distribution market is highly fragmented, and traditional third party channels generally only have access to a small portion of a market’s total airline content. Thus far, Latin American LCCs have mostly relied on direct online sales or metasearch companies to distribute their inventory, which helps keep the overall cost per acquisition low while driving ancillary revenue. But what more can be done to bridge the gap between the availability of LCC content and the ability for their target consumers to access it?

  • What are the unique distribution challenges for Latin America in terms of how consumers shop and pay for flights?
  • How will distribution strategy evolve for the region’s LCCs?
  • What distribution channels enable the lowest cost per acquisition and increased spend per seat sold?
  • How can intermediaries become attractive selling channels for LCCs?
  • What potential is there in the redirect model?
  • What are the different customer engagement models that need to be adopted in each market to ensure travellers get to utilise their preferred payment method - given an estimated 70% of the population are underbanked?

Moderator: IATA, Regional Director, Financial & Distribution Services, The Americas, Alicia Lines
Panel Members:

  • BestDay Travel Group, SVP Revenue Management, Rafael Martínez
  • Despegar.com, Country Manager, Colombia, Ezequiel Rubin
  • Sky Airline, CEO, Holger Paulmann
  • Travelport, Commercial Director, Air Commerce, Carlos Quijano
12:30 Airline Keynote Q&A
Avianca,
CEO, Hernán Rincón
13:00 Lunch Break & Networking
14:00 Overcoming infrastructure constraints: What is needed from the airports?

One significant barrier to higher LCC growth in Latin America is high airport costs, lack of adequate airport infrastructure and the scarcity of secondary airports. Major airports in Argentina, Colombia, Ecuador, Mexico and Peru are overcrowded, a problem that will only worsen in the near term without adequate remedies. By not addressing the urgent infrastructure needs of the region, IATA says Latin America will leave USD42 billion of unrealised economic benefits on the table by 2034, a period during which passenger growth in Latin America is expected to double and the air transport industry’s contribution to regional GDP could jump from USD140 billion to USD322 billion.

  • How can airlines and airports work together to maximise opportunities, especially if ownership/government changes?
  • What specifically are LCCs looking for that differ to the needs of their FSC peers and can airports accommodate both customer profiles?
  • How can airports meet the needs of LCCs looking to establish intraregional or long haul-short haul connectivity?
  • How much will is there to invest in infrastructure upgrades?
  • What is required to change the mindset of governments and airports into one of provactivity, rather than reactivity, when it comes to addressing infrastructure challenges?

Moderator: ICF Aviation, Principal, Carlos Ozores
Panel Members:

  • GOL, Head - International Business Development, Randall Saenz Aguero
  • IATA, Regional VP, The Americas, Peter Cerdá
  • Sydney Airport, VP Aviation Business Development, Christina Werkstetter
  • Viva Air, VP Ground Operations, Carlos Mesa
14:45 CEO Roundtable: Latin America LCC leaders divulge the key ingredients for successful and sustainable growth.

Moderator: HEICO Aerospace, Business Development Officer, Alex de Gunten
Panel:

  • Flycana, CEO, William Shaw
  • LATAM Airlines Colombia, CEO, Santiago Alvarez
  • Sky Airline, CEO, Holger Paulmann
  • Viva Air, President & CEO, Felix Antelo
15:30 Summit Wrap
15:35

Closing Coffee Break & Networking
Hosted by Corporación de Turismo Cartagena