ACTE-CAPA Global Conference Sydney

GENERAL SESSION 4: THE FUTURE OF THE INDUSTRY’S ESSENTIAL 'SPOKES' (PART B)

Hear from the experts who will focus on the ‘Book’, 'Fly', 'Sleep' and ‘Pay’ spokes to share their visions for the future. Walk away with the insights needed to prepare for and embrace the changes coming that could excel your travel program into the future.

Keynote 'Book'
Egencia, Director Account Management, Sally deFina [Download Presentation]

Keynote: CAPA's Big Picture Aviation Outlook - Implications for Corporate Travel
CAPA - Centre for Aviation, Executive Chairman, Peter Harbison [Download Presentation]

Executive Panel: How can we enhance a mature category like Air?

• How to best calculate and present savings to stakeholders?
• Are LCCs changing the game?

Moderator: CAPA - Centre for Aviation, Executive Chairman, Peter Harbison

Panel:

• Areka Consulting, Partner, Mike Mannix
• Sabre Travel Network, Global Accounts Director APAC, Adam Tulich
• Virgin Australia, Head of Global Corporate Sales, Richard George

Keynote: Marriot International, Regional Director Global Sales South Asia, Avril Northridge

Keynote: The Lido Group in partnership with HRS, Chief Commercial Officer, Jon West

Executive Panel: How to maximise your preferred accommodation program 2018?

• How to gain compliance and traction from traveller?
• Hotel rates: Non-LRA/LRA/Dynamic - are the dynamics changing?
• Supply Versus Demand, what is the new norm for 2018 and onwards
• New Solutions for creating value in contracting, or are we still reinventing the same wheel?

Moderator: Anjuna, Director Aviation, Craig Smith

Panel:

• AccorHotels Australia, Director of National Sales, Elizabeth Georgopoulos
• The Lido Group in partnership with HRS, Chief Executive Officer, Steve Mackenzie
• Salesforce, Manager APJ Travel, Veronica Bergel
• TravelClick, Regional Vice President Australia, Simon Williams

• The big picture of virtual cards: Who's on board?
• End-to-end Solutions - they DO exist!
• Blockchain Smart Contracts

Moderator: MW Travel Consultancy, Principal, Martin Warner

Panel:

• Citibank, Head of Sales, Commercial Payments - Diners Club International, Vasa Srbinoski
• Conferma, Director of Sales, APAC, Darren Blair

12:15 EDUCATION BREAK-OUT SESSIONS (3)

BUYERS ONLY EDUCATION SESSION:
Interactive workshop: ‘Change Management’ and the role of the Travel Manager

Travel Managers are often at the forefront of organisational or complex multi-channel change. They are often the harbingers of new technologies, standards and processes.

• How do you manage change when there are different requirements among different stakeholders across diverse geographies?
• What different communication options are available in a change management process? How often and when to communicate - and what medium?
• How can we win the support of the enablers of transformation (IT, security) who often don’t have a stake in the end result?
• How can Travel Managers better manage behavioural change in what is often an emotion-charged category?

This practical session full of tips and take-aways will inspire you!

Workshop Presenter:

• PwC, Director, People & Organisation Consulting, Angela Harris
• PwC, Partner, People & Organisatiion Consulting, Amy Plowman

SUPPLIERS' EDUCATION SESSION:
Understanding the way Procurement ticks

The rules for mid-and large market procurement are being re-written. Are you up-to-speed? Procurement is a significant stakeholder for sales and account managers within corporate travel. But let’s face it, procurement can be challenging to work with. Price and savings dominate discussion, there’s a rigid adherence to process and every time a new category manager arrives – you’re back to square one. It doesn’t have to be that way.

If your focus is winning more accounts and improving client retention, then this session is for you. Shining light on the hopes, drivers and aspirations of procurement managers will empower sales and account managers at suppliers with the practical tools to operationalise concepts and lift the conversation from tactics to strategy. The objective – greater top line results!

Workshop Presenter:
Synthesis Group, Founder and Director, William Pegg [Download Presentation]

GENERAL SESSION 6: THE FUTURE OF MOBILITY

Keynote: The Future of Mobility: Implications for Corporate Travel
The way people move is undergoing rapid change. According to a recent Deloitte study, “Frictionless, automated, personalised travel on demand is the dream of the future of mobility”. This transformation is creating a new ecosystem of personal mobility, with implications affecting the entire corporate travel ecosystem. But what about the burning issues of safety and security and Duty of Care in this brave new world? What can corporations do to navigate the proliferation of choice when it comes to transport and mobility options?
Deloitte, Partner, Kellie Nuttall [Download Presentation] 

A vision of the future of mobility: Supersonic air travel (video)

Keynote: A vision of the future of mobility: Vactrain ground transportation
Hyperloop/Ultraspeed, Director, Steve Artis [Download Presentation]