Will North America lead the transformation of travel retailing?

Artificial intelligence, big data and automation are ushering in a new era of travel retailing that is personalized, immediate and dynamic. Airlines, travel intermediaries, airports and their technology suppliers are lining up behind a new vision of retailing that offers continuous pricing, personally relevant content and contextual insights into ancillaries and product offers. Yet, at the same time there are unsolved questions about the practicalities of adoption and implementation, how the seller-customer dynamic will change and who benefits most from this transformation.

Moderator: Confluence Partners, President, Gene Quinn

Hitit, Head of Business Development, North America, Ray Pawley

Sun Country, Chief Revenue Officer, Grant Whitney

FLYR, Senior Director, Global Sales Engineering, Tiffany Saquet

IBS Software, Director North America, Ravin Mehra