Recorded at CAPA Airline Leader Summit Americas 2024, 9-10 May 2024

Understanding the Americas aviation Labor market

Airline employment in the Americas has now reached levels not seen since the beginning of the millennium. The labor market is challenging with inflated workforce costs after a recent round of labor contract negotiations, while demand is arguably settling into more predictable patterns. How are airlines preparing for the next down cycle with much higher fixed labor costs? Do current contracts feature enough gains in efficiency to offset the inevitable headwinds airlines are going to face as macroeconomic uncertainty remains an overhang? Airlines spent 2021-2023 rebuilding workforces that were slashed during the pandemic but with some serious challenges and operational reliability remains a challenge. Have shortages in the workforce been resolved, or are airlines going to continue their hiring drive?

Moderator: KornFerry, Senior Client Partner, Michael Bell


Porter, Executive Vice President and Chief People Officer, Lawrence Hughes

Avianca, Chief People & Talent Officer, Renato Covelo

Atlas Air, Chief Human Resources Officer, Patricia Goodwin-Peters

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