Recorded at CAPA Americas Aviation Summit, 18-19 Mar 2019
Travelport: The Industry Is Making Progress On NDC
Travelport’s global head of New Distribution Ian Heywood concludes travel agents are “a lot more onboard now” with NDC; however he explains the technology is still being built out, and as agents get access to that technology, they’re in discussions with airlines and aggregators to determine how the technology could work better.