Tigerair Taiwan and Dohop unveil Tigerhop

Transcript

Joyce Huang:Tigerhop allows us to offer passengers a broader range of destinations served by our partner airlines, all through our own sales channel. It gives us a more flexible way to extend our international reach without depending solely on traditional interline For passengers, that means more choice and an easier way to plan connecting trips across the region. This launch gives us a platform we can continue to build on, adding more airline partners and destinations over time. As Tigerhop grows, It can help us expand our presence across the Pacific region while keeping the Tigerair Taiwan brand at the centre of the customer experience.

Hugh Aitken:First of all, it's great to be partnering with Tigerair. We're really excited about the partnership. I think first of all, you know, low-cost airlines are so important in the Asia region, 30% of the total market in the region, and that's where the growth is coming into Asia-Pacific. You know, the virtual interline and connected travel makes a lot of sense in low cost because it's a lot more simple to set up, but make sure the airlines are in control. They own the passenger relationship and they own the traveler. So for us, it's a very easy way and quick way, as Tigerair Taiwan are showing, to scale their network efficiently and effectively and use technology and the Dohop platform to allow them to offer an increased range of destinations and choice for travelers. I think the other thing is the key of it is simplicity for us, which of course is a key tenet of LCCs. So we build the platform for them, we help them connect with other airlines. You know, we've got Scoot going live in the platform today and there'll be others joining in that we're talking to the team about right now. But also we provide a servicing layer. So in disruption, we take care of that for the airline rather than adding more complexity and cost onto the airline's We're most excited about, you know, one, partnering with Tigerair Taiwan. It's a great organization. They've been great to work with so far, and we see huge opportunity to grow this partnership. I think secondly, you know, connected travel is hugely important across APAC, partly because of geography, partly because of, you know, the regulatory environment, that there will be more connected travel than— and the ability to connect travelers and put them through intermediate points will be more important. So we see this as part of the growth of it. The final point is, you know, since 2019, there's still over 1,000 city pairs not being offered that were being offered before 2019. So connected travel is a way to provide more choice to the travelers. And ultimately, that's what we're all about, is providing travelers more choice and give them more range of destinations where they can fly to.

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