Thai Airways International, CEO Chai Eamsiri at the CAPA Airline Leader Summit Asia 2025
Thai Airways International, CEO Chai Eamsiri spoke to CAPA TV at the CAPA Airline Leader Summit Asia 2025, about latest industry trends and company developments.
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Transcript
Chai Eamsiri:We starting 5 years ago. We are looking through the load cost of the of the company. The biggest challenge is how we can restructuring our fleet, and actually we did within three four years. We get rid of the old generation aircraft, and we order new generation aircraft, which We have to wait until early '28, but for the short and medium term, we also engaging to get the additional capacity to fill in the gap. So both widebody and narrowbody and people cost, people improvement, we did a lot, 20% improvement in terms of productivity, 10% less in terms of the people cost comparing before pandemic. Digital, we implement implementing a lot of digital initiatives, both internal and customer touchpoints. Because our network strategy, we try to diversify our source of revenue, not too much relying on the direct point-to-point passenger from China, India, or wherever to Bangkok. We have an option to the passenger that they can use Bangkok as a hub As a transit point, carrying them beyond Bangkok. That's our main strategy that changing the company, and that's another benefit of that is it's about the revenue risk management that we can diversify our source of revenue. We already engaged the manufacturer, both the aircraft engine, seat manufacturer, IFE in-flight entertainment system. Equipment. The hurdle is the supply chain issue, which maybe is already postponing the schedule of delivery aircraft for at least 6 months. But we think by using that hardly 150 aircraft, new one, it will be streamlining our products throughout the fleet of Thai Airways. It will be the same product in 65 aircraft in the future. It will be same 3 classes in our widebody. Another 32 of narrowbody Airbus A321neo. It will be another big milestone for Thai Airways. I think within 3 years you can see and you will see the change of Thai Airways.
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