Straight-talk: Are They Listening? What Airlines Really Want From Airports

LCCs, hybrids and full service airlines are meeting customer demand in very different ways. Do the airports that serve them really understand the diverging business models and providing infrastructure and services to maximise the opportunity. And, where the demands conflict, how do airports respond most effectively. Moderator: CAPA - Centre for Aviation, Executive Chairman, Peter Harbison Panel Members:

• AACO, Secretary General, Abdul Wahab Teffaha
• IATA, Assistant Director, Airport Development, Martin Braun
• Pittsburgh International Airport, CEO, Christina Cassotis
• Shell Aviation, GM Asia/Middle East, Richard Pereira