Show me the money! In a new technological age, revolution is underway placing traditional revenue streams under threat

Overview of technological innovations in:

• Retail
• Advertising
• Car parking

Airports face potential “threats” to their revenue streams due to a conflation of technological innovations and regulation. Biometrics are set to create a seamless travel experience and obliterate the physical barriers faced by travellers at all major touchpoints such as check in, immigration and security – but does less time means less opportunity to spend in retail stores? Can car sharing and self drive vehicles challenge car parking projections and new forms of targeted online advertising introduce a new array of competition? Meanwhile tougher regulations are putting downward pressure on aeronautical revenue as airports face measures to curb their airport charges. How can airports adapt their business models to counter these challenges? How can technology also open up other revenue generating opportunities?

CAPA – Centre for Aviation, Executive Chairman, Peter Harbison