Head In The Clouds Or Head In The Sand? Innovation In Travel Related Search & Booking, Channel, Payment And Business Efficiency - Equally A Traveller Satisfaction And Revenue Improvement Topic

Search: It’s where customers begin their journey, searching for their flights. What's the new dawn of search? Staying efficient: How can airlines cater to the growing demands of connected travellers, particularly corporate travellers? Is the answer in the cloud? Channel churn: What are the implications for airlines as the cost of distribution and revenue model changes, as more people move to meta-search and mobile?