Arajet, Senior VP Customer Experience, Carlos Mesa at CAPA’s Americas Aviation Summit 2023
Arajet, Senior VP Customer Experience, Carlos Mesa spoke to CAPA TV at the CAPA Americas Aviation & LCCs Summit in Ontario, California in Apr-2023 about latest industry trends and company developments.
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Transcript
Carlos Mesa:We started operating in September of 2022, and until today we moved more than 180,000 passengers around the Caribbean. We started in 17 destinations in 11 countries, so that's an amazing effort that all the team are doing. to accomplish all the goals that we have. We are creating what we call Arajet effect, and we are seeing a lot of opportunity in the region. We have started to connect some routes that have a poor connection or don't have direct connection. For example, we are operating now Santo Domingo-Cancún, Santo Domingo-Costa Rica, Cartagena and Cali in Colombia, and those routes were not served before. And we are seeing that the connecting market that used before our operation used those markets or those other airlines to go there, we are increasing the market, and so there are some markets that increased more or less in 100% or 200% in terms of passengers. So we are not taking out passengers from other airlines, we are increasing the market, and we are working to continue growth in the region. It's not unusual in post-pandemic era that an airline starts with 17 destinations in 11 countries at the same time with just 5 airplanes. Behind us, it's Bain Capital. Bain Capital believes in our project, and we have— we are working close with Griffin too and with Boeing, and our expectation is to have more than 40 airplanes in the next 5 years. So it's an amazing project. We are so happy and so proud that the number that we are looking for. DR is leading the tourism in the region. They basically opened the doors. They are the first country in the region that opened the door in a post-pandemic era, and the numbers that we are seeing in terms of tourism, in terms of business, are growing, growing up each month, and we are taking those opportunities in our network, and we are working with them closely, not just with the government, we are working with all the governments around the region, and they are so interested to connect. their markets with DR because they saw, they saw, and they know that there are a good opportunity to connect their country with us. Thank you.
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