Uber at airports; TNCs, airport policies and the issues surrounding them: CAPA Survey

Many readers of this report will have travelled in a motor vehicle operating under the auspices of a Transportation Network Company (TNC). They are becoming as popular as taxis and mini-cabs in cities around the world, and some of the brand names - notably Uber - have entered the popular lexicon. As these services are summoned up through a smart phone app or similar device, the ease of booking has increased their popularity. Naturally, people use TNCs to travel to and from airports. But some of their operating practices conflict with those of airports, and that is becoming increasingly more apparent.

The purpose of this report is to present some background information on TNCs, their modus operandi and how they are evolving. The results of a CAPA survey into airport attitudes to TNCs are also exposed, along with a catalogue of recent news items collated by CAPA, giving insights into some of the issues airports are dealing with in their relations with the TNCs.