Beyond the boarding pass: is now the moment for rapid and widespread adoption of AI in aviation?

In Nov-2022 'OpenAI' launched a generative Artificial Intelligence (AI) tool, ChatGPT which (within days) had attracted over one million users.

Only fifteen months later, the benefits of AI-driven technology are a major talking point across the aviation industry, with some airlines and airports exploring how it can be used safely and ethically to drive technological advancements, solve industry-specific challenges, and improve passenger experiences.

Of course, AI is not new to aviation, the application of which has been successfully integrated into a wide range of processes, from baggage-handling to air traffic management.

In 2022 the 'FlyAI' webinar series, organised by Eurocontrol, sought to illustrate the many use cases of AI across the sector, proposing seven key recommendations from research to implementation of AI-driven technologies across the value chain.

There is no doubt that the industry has already adopted transformative technologies to enable accurate predictions, improve decision-making, and address environmental concerns.

However, there now lies an exciting opportunity to take a step further with sub-sets of AI, such as machine and deep learning.