Australian Corporate Travel Outlook: A vibrant marketplace - and the focus is not just on cost

Australian travel managers and buyers are under increased pressure, with economic uncertainty forcing organisations to reduce travel spend. Many have responded by tightening their policies and ensuring greater compliance. Others are revisiting the end-to-end processes and trying to identify savings through increased efficiency, as guest writer, Allan Leibowitz explains in the lead up to CAPA's Corporate Travel Innovation Summit at the Australia Pacific Aviation Summit 2015, to be held in Sydney from 3-5 Aug-2015.

Adding to the pressure is a growing need for duty of care, with organisations under legal and moral obligations to ensure the safety of all travellers on the road. TMCs report that most clients have some form of duty of care system in place, with traveller tracking services the most popular option. The major TMCs have proprietary solutions, often bundled into their overall service offering, and many organisations also use third-party providers for pre-trip information and on-the-ground support and evacuation in times of crisis.