Virgin Blue CEO John Borghetti stated the carrier has developed an action plan to solve its IT system issues (AAP, 02-Oct-2010). The carrier will revert to the Navitaire system on 06-Oct-2010, but without some normal check-in services. Virgin’s online and telephone reservation systems will be unavailable from 21:00 on 05-Oct-2010, while check-in for domestic services will open two hours prior to departure and three hours for international flights. Web check-in, kiosk check-in and check-mate will be closed from 20:00 on 05-Oct-2010 to 05:00 on 07-Oct-2010. All flights are to operate as normal.
4-Oct-2010 9:45 AM