4-Oct-2010 9:45 AM

Virgin Blue develops action plan to solve IT system issues

Virgin Blue CEO John Borghetti stated the carrier has developed an action plan to solve its IT system issues (AAP, 02-Oct-2010). The carrier will revert to the Navitaire system on 06-Oct-2010, but without some normal check-in services. Virgin’s online and telephone reservation systems will be unavailable from 21:00 on 05-Oct-2010, while check-in for domestic services will open two hours prior to departure and three hours for international flights. Web check-in, kiosk check-in and check-mate will be closed from 20:00 on 05-Oct-2010 to 05:00 on 07-Oct-2010. All flights are to operate as normal.