US DoT waives final USD11m civil penalty payment for Southwest Airlines
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Background ✨
Southwest Airlines was previously ordered to pay a USD140 million penalty for its operational failures during the 2022 holiday period, with most of the penalty directed towards refunds, reimbursements, and compensation for affected passengers, and a requirement to implement a USD90 million compensation system for future affected passengers1. The Department of Justice also dropped a separate lawsuit seeking maximum civil penalties over chronically delayed flights2.