Recovery in business travel demand could take 'several years': Southwest CEO

Southwest Airlines CEO, Gary Kelly, stated business travel took a "huge hit" during the recession, adding that it could take "several years" for business travel demand to recover from the "terrible" year in 2009 (Business Journal of Milwaukee/The Tennessean, 10-Jun-2010). He added that the carrier's results have improved in 2010 compared with 2009 levels, stating, "the domestic airline industry is in much better shape now than it was a year ago".