Malaysia Airlines: How we steer the business is critical

Malaysia Airlines Group COO Ahmad Luqman Mohd Azmi, speaking at CAPA Live November 2021, stated (10-Nov-2021) "Technology has been an enabler for us, it helps us to understand the customers better". Mr Ahmad added: "Going forward, we will be lean and agile and how we steer the business is critical, as we'll be working with less people and less resources".