KLM says traditional airlines struggle to keep up with the speed of technological implementation

KLM president and CEO Pieter Elbers, speaking at the CAPA-ACTE Global Summit, stated (27-Oct-2016) the speed of implementation of new technology is changing, adding that traditional airlines like KLM are struggling. He also noted that if traditional airlines don't change, they will "miss the boat". He also said traditional businesses lack experimentation, data sharing and agile internal processes.